Credit & Collection AnalystMILLENNIUMSOFT • San Antonio, TX, United States
Credit & Collection Analyst
MILLENNIUMSOFT • San Antonio, TX, United States
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job_description.job_card.job_descriptionMinimum 2 years of experience in commercial collections. Experience working in a Global Business Services (GBS) environment is preferred. Prior experience with SAP is advantageous. Fluent in French (written and verbal). Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Superior customer service orientation. Attention to detail and goal-driven mindset. Strong organizational and administrative capabilities. Proficient in Microsoft Excel; familiarity with full Microsoft Office suite preferred. Knowledge of collection techniques (e.g., skip tracing). Ability to multitask, prioritize, and adapt in a dynamic environment. Self-motivated with the ability to work both independently and collaboratively. High School Diploma or equivalent. Fluency in French. Bachelor's degree in Finance, Accounting, or Economics.
Roles & Responsibilities
- Proactively monitor and reconcile customer accounts.
- Identify and facilitate resolution of disputed receivables.
- Provide timely and professional support to customer account queries.
- Maintain accurate and up-to-date documentation of customer accounts.
- Escalate issues to internal teams and senior management as needed.
- Recommend process improvement opportunities to the manager.
Experience Required
Skills & Certifications
Eligibilities & qualifications
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Credit Analyst • San Antonio, TX, United States
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