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Credit & Collection Analyst
Credit & Collection AnalystMILLENNIUMSOFT • San Antonio, TX, United States
Credit & Collection Analyst

Credit & Collection Analyst

MILLENNIUMSOFT • San Antonio, TX, United States
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  • serp_jobs.job_card.full_time
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Roles & Responsibilities

  • Proactively monitor and reconcile customer accounts.
  • Identify and facilitate resolution of disputed receivables.
  • Provide timely and professional support to customer account queries.
  • Maintain accurate and up-to-date documentation of customer accounts.
  • Escalate issues to internal teams and senior management as needed.
  • Recommend process improvement opportunities to the manager.

Experience Required

  • Minimum 2 years of experience in commercial collections.
  • Experience working in a Global Business Services (GBS) environment is preferred.
  • Prior experience with SAP is advantageous.

    • Skills & Certifications

  • Fluent in French (written and verbal).
  • Strong analytical and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Superior customer service orientation.
  • Attention to detail and goal-driven mindset.
  • Strong organizational and administrative capabilities.
  • Proficient in Microsoft Excel; familiarity with full Microsoft Office suite preferred.
  • Knowledge of collection techniques (e.g., skip tracing).
  • Ability to multitask, prioritize, and adapt in a dynamic environment.
  • Self-motivated with the ability to work both independently and collaboratively.

    • Eligibilities & qualifications

  • High School Diploma or equivalent.
  • Fluency in French.
  • Bachelor's degree in Finance, Accounting, or Economics.
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