Home Equity Mortgage Loan Closer

Home Equity Mortgage Loan Closer

Key Responsibilities :

• Responsible for performing closing calls, scheduling signing appointments and meeting monthly productivity goals.
• Serve as primary point of contact during the closing process.
• Responsible for reviewing loan approval details with applicant which includes HELOC product, rate, term, loan amount, payoffs, vesting etc.
• Focused on achieving customer delight through successfully establishing customer rapport, setting appropriate expectations, asking probing questions, relationship deepening and executing on all commitments.
• Ability to meet production, quality and service standards with emphasis on delivering exquisite customer service. Able to articulate difficult and / or complex information in a manner that is clear while conveying compassion to drive customer retention and sales partner confidence.

Hours are typically 8 am - 5 pm PST or 11 am EST - 8 pm EST depending on your location and business needs. This is a remote role; must be located within 90 minutes of a local Accenture office.

Basic Qualifications :

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here.

Role Location Hourly Salary Range :

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