Manager, IT Infrastructure and Networking

Manager, IT Infrastructure And Networking

ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession.

When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes.

Position Summary

The Manager, IT Infrastructure and Networking is a senior leadership role responsible for overseeing and advancing ISC2's enterprise infrastructure environment. This leader will architect, implement, and optimize systems that support a global organization, with a strong focus on automation, resiliency, scalability, and security. The role combines strategic planning, enterprise-level design, and hands-on technical oversight, while managing and developing a high-performing engineering team. This position requires close partnership with business leaders to align technology with organizational strategy and ensure systems meet the demands of a dynamic, rapidly evolving environment.

Responsibilities

• Lead, coach, and mentor a team of system engineers and administrators; establish performance objectives, foster innovation, and build a culture of accountability.
• Define and execute the strategic roadmap for infrastructure and systems engineering, including cloud adoption, automation, and modernization initiatives.
• Own and evolve ISC2's global infrastructure footprint, ensuring reliability, security, compliance, and scalability.
• Establish and monitor enterprise metrics for availability, resilience, and performance, with continuous improvement goals.
• Drive adoption of Infrastructure as Code (IaC) practices and DevOps methodologies to streamline provisioning, configuration, and deployment.
• Oversee enterprise-wide configuration, asset, and service management processes, ensuring auditability and business continuity.
• Provide Tier 3 escalation support and guide resolution of complex technical issues.
• Partner with product, security, and operations teams to deliver integrated solutions that advance business priorities.
• Author and enforce policies, standards, and best practices for infrastructure engineering and operations.
• Lead evaluations of emerging technologies and vendors to recommend strategic investments that maximize value.
• Miscellaneous duties as assigned.

Management Responsibility

Proven success leading enterprise technology transformations and driving measurable business impact. Ability to translate business needs into scalable, secure, and cost-effective infrastructure solutions. Strong communication and executive presence, able to influence across all levels of the organization. Demonstrated commitment to equity, inclusion, and team development.

Qualifications

Education and Work Experience

Bachelor's degree in information technology, Computer Science, or related field, preferred. High School diploma / GED with at least 12 years of progressive IT / infrastructure experience at the enterprise level in lieu of degree, acceptable. 10+ years of progressive IT / infrastructure experience at the enterprise level, with 5+ years in leadership of high-performing technical teams. Strong experience managing Microsoft clustered applications, Nutanix, and enterprise storage networks (Egnyte, SharePoint, Azure Blob). Experience leading macOS and Windows enterprise environments.

Physical and Mental Demands

Travel up to 15% (domestic and international). Participation in 24x7 on-call rotation as an executive escalation point. Flexibility for extended or non-standard hours when critical issues arise. Remain in a stationary position, often standing or sitting, for prolonged periods. Regular use of office equipment such as a computer / laptop and monitor computer screens. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Job Locations

US-Remote