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HVAC Service │Field Manager

HVAC Service │Field Manager

Peachy Keen Air Conditioning, Plumbing and HeatingDeerfield Beach, FL, US
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Job Description

Job Description

About Us

HVAC Service Manager Peachy Keen Airconditioning, Plumbing and Heating

We're growing — and you're invited to lead the way.

Job Summary

Peachy Keen is seeking a dynamic HVAC Service Manager to lead our growing team of technicians and deliver exceptional service to our high-end clientele. This role is pivotal in driving operational efficiency, team development, and customer satisfaction across our HVAC division. Peachy Keen is a customer-focused home services company dedicated to providing exceptional Air Conditioning (HVAC), Plumbing, Clean Water Filtration, and Air Quality Solutions & Heating Services. We believe in Clarity, Trust, and Transparency, ensuring homeowners experience top-tier service with peace of mind.

Key Responsibilities

Team Leadership & Development

  • Recruit, train, and mentor HVAC technicians
  • Conduct performance reviews and set improvement goals
  • Foster a culture of professionalism, pride, and continuous learning

Operations Management

  • Schedule and oversee service calls, installations, and maintenance
  • Coordinate with dispatch to optimize technician assignments
  • Monitor KPIs including response time, job completion, and customer feedback

    • Technical Oversight

  • Provide hands-on support for complex diagnostics and repairs
  • Ensure compliance with safety regulations and industry standards
  • Stay current with HVAC technologies and best practices

    • Customer Experience

  • Handle escalated service issues with empathy and urgency
  • Maintain high levels of client satisfaction and trust
  • Promote service agreements and generate leads for new business

    • Inventory & Budgeting

  • Manage parts inventory and equipment needs
  • Track departmental expenses and contribute to budget planning
  • Ensure timely invoices and receivables

    • Qualifications

  • 5+ years in HVAC service, with 2+ years in a leadership role
  • Strong technical knowledge of residential HVAC systems
  • Excellent communication, conflict resolution, and customer service skills
  • Proven ability to lead and inspire teams
  • Valid driver’s license and clean driving record
  • HVAC certification preferred

    • Why Peachy Keen?

    If you are an enthusiastic individual who thrives in an organized setting and possesses the necessary skills, appreciates Growth, Coaching + Leadership Opportunities with Family Time and Fun Work Outings ? If you are, then we encourage you to apply for this exciting opportunity.

    Peachy Keen was born out of a simple idea : your home should feel like a haven… and that starts with reliable, honest service. We're a team of professionals who’ve worked in HVAC, plumbing, and heating for years, and we came together to build something better : a company that treats your home with the same care we treat our own.

    We’re locally owned, family-minded, and proud to serve South Florida. From the first phone call to the final walk-through, our goal is to make every job feel seamless, respectful, and, well, peachy.

  • Florida-based with a premium brand reputation
  • A collaborative team dedicated to service excellence.
  • Ambitious career and growth plans
  • Strategic leadership team with a clear vision
  • Culture built on trust, excellence, and team satisfaction
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    Hvac Service Manager • Deerfield Beach, FL, US