Technical Support EngineerCollabera • San Francisco, CA, United States
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Technical Support Engineer
Collabera • San Francisco, CA, United States
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job_description.job_card.job_descriptionServe as the primary point of contact for customers and partners seeking support with API integrations, especially related to ecommerce platforms like Shopify and / or Ad Tech partners like Mobile Measurement Partners. Troubleshoot and resolve a range of technical issues, including server-side API errors, client-side browser scripts, data discrepancies, and connectivity problems, to ensure high customer satisfaction. 3-5+ years experience in a technical support, solutions engineering, or similar customer-facing technical role. Experience with ecommerce integrations (especially Shopify) and ecommerce flows / pain points, or with ad tech measurement (tags / pixels, server-side Conversions APIs, MMPs); having both is ideal. Hands-on experience supporting RESTful APIs; capable of debugging and analyzing API payloads, logs, and HTTP request / response cycles. Proficient in a modern programming language like JavaScript, Python etc. Technical support Java python advertisement adtech marketing shopify Recruiter Email Phone Nayan Rajput nayan.rajput@collabera.com
Description
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Technical Support Engineer
Contract : San Francisco, California, US
Salary Range : 35.00 - 40.00 | Per Hour
Job Code : 365668
End Date : 2025-11-30
Days Left : 0 days, 21 hours left
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Title - Technical Support Engineer
Location - San Francisco, CA (Fully - remote)
Pay range : $35-$40
Key Responsibilities :
Required skills :
Interested candidates can share their resume at nayan.rajput@collabera.com
The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking / public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
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Technical Support Engineer • San Francisco, CA, United States
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