Talent.com
Store General Manager, Optical
Store General Manager, OpticalWaterworks • Pittsburgh, Pennsylvania, USA
Store General Manager, Optical

Store General Manager, Optical

Waterworks • Pittsburgh, Pennsylvania, USA
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

GENERAL FUNCTION :

The major responsibility of the Store General Manager is to drive profitable sales through exam growth and outstanding patient experience. Drive revenue productivity operational processes in a positive and multi-tasking environment. Modeling exemplary patient care. Develop and maintain outstanding patient associate and doctor satisfaction through consistent retention.

MAJOR DUTIES & RESPONSIBILITIES :

  • Drive profitable store sales by fostering a patient focused retail culture.
  • Prioritize exam growth on a daily weekly and monthly basis.

Community outreach i.e. cornea events and blitzing

  • Consistent communication with existing patients
  • Creative social media marketing
  • Attainment of plan sales goal and comp store sales growth.

    • Proven track record of increased KPI results

  • Ability to analyze the business through strong business acumen
  • Positive comp store contribution (year-on-year improvement).
  • Manage gross margin in accordance with Company standards
  • Effectively train and develop associates to consistently provide a patient care focused experience.
  • Develop team of administratively skilled associates that provide support on daily operational tasks.
  • Develop strong professional relationships with Doctors.
  • Ensure appropriate coverage and quality of Doctor hours.
  • Implementation of initiatives to increase number or exams and conversion of exams to sales.
  • Participate in business planning and business updates.
  • Accountable for the recruitment training development and retention of high performing associates as measured by :

    • Utilization of effective daily practice and role-playing

  • Employee coachingthrough two-way communication
  • Proactive manpower planning for adequate bench strength
  • Ensuring positive patient satisfaction as measured by patient retention and survey responses.
  • Ensure each store is effectively merchandised and presented according to standards as measured by :

    • Execution of planogram

  • Execution of visual appearance inside and outside of store (i.e. signage)
  • Maintenance of overall standards (i.e. cleanliness housekeeping)
  • Associates exhibit professional presentation (i.e. attire) in accordance with Company standards
  • Ensure high quality through customer follow-up accurate measurements correct pricing POS entry and realistic service delivery time quote as measured by :

    • Ready when promised

  • Remake and return percent as compared to Company average
  • Calls to customers to follow-up on purchases
  • Maximize Managed Vision Care relationships and sales opportunities.
  • Timely implementation of approved Marketing programs
  • Execution of signage and promotions according to Company standards.
  • Execution of operational procedures :

    • Safety (security system safety information posted fire extinguishers door locks)

  • Maintenance as measured by proper housekeeping carpet store front windows proper lighting and store safety (safety information posted fire extinguishers and door locks)
  • Excellent reliability as it relates to times and attendance

    • Reliable means of transportation and valid drivers license

  • Ability to travel up to 30 miles from primary store
  • Open availability on Saturdays and peak season

    • KNOWLEDGE & SKILLS :

  • Optical knowledge or Licensed (minimum 3 years optical experience)
  • Proven track record of sales growth through sales skills and accountability for sales results. (minimum 3 years sales experience)
  • Demonstrated ability to deliver an outstanding experience during direct interaction with patients at a proven conversion of at least 80%.
  • Proven experience and results with a retail or customer service establishment.
  • Ability to present and implement decisive and creative solutions to opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet / exceed patient expectations.
  • Foster positive and results-oriented associate and doctor relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability and flexibility.
  • Willingness to take calculated risks
  • Attention to detail and follow-up.
  • Abilities to multi-task and delegate to maximize patient interaction.
  • Computer experience is needed.

    • EDUCATION :

    Bachelors degree or comparable experience in optical retail operations (Minimum 3 years optical retail experience.)

    The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes / results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

    Required Experience :

    Director

    Key Skills

    Cost Accounting,ASP.NET,ABAP,Field Sales,Jni,Inventory

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    serp_jobs.job_alerts.create_a_job

    Store General Manager • Pittsburgh, Pennsylvania, USA

    Job_description.internal_linking.related_jobs
    General Manager

    General Manager

    Career Transitions • Pittsburgh, Pennsylvania, USA
    serp_jobs.job_card.full_time
    Industrial Services Maintenance & Repair.Industrial manufacturer and services company to locate a General Manager for their services and machining side of the business tied to manufacturing ser...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Manager, Business Development, Cell & Gene Therapies

    Senior Manager, Business Development, Cell & Gene Therapies

    Fresenius Kabi USA, LLC • Warrendale, PA, United States
    serp_jobs.job_card.full_time
    The Senior Manager, Business Development, will play a critical role in driving global sales and business development strategy for our cutting-edge Cell and Gene Therapies (CGT) Technologies divisio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Panera • Ross Township, PA, US
    serp_jobs.job_card.full_time
    Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes.Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    General Manager

    General Manager

    Dunham's Sports • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    Job Opportunity At Dunhams Sports.Dunhams Sports, one of the largest full-line sporting goods chains in the U.Today we have over 250 stores in over 25 states from Maryland to Montana.We are looking...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Store Leader

    Retail Store Leader

    Asurion • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    Our Store Leaders are vital stakeholders in our business.They are the face of the Asurion store network and drivers of our growth trajectory. At uBreakiFix by Asurion, we are the go-to destination f...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    BFS Companies • Belle Vernon, Pennsylvania, United States, 15012
    serp_jobs.job_card.full_time
    The Restaurant Manager has overall responsibility for managing daily operations of a single restaurant (10-45 employees) ensuring delivery on the Customer Promise, and ensuring desired restaurant o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    General Manager

    General Manager

    Jersey Mike's • Cranberry Twp, PA, US
    serp_jobs.job_card.full_time
    Our General Managers are our restaurant leaders and they are directly responsible for the day-to-day operations and success of their restaurant. They have full responsibility for the business includ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    STORE MANAGER CANDIDATE IN PITTSBURGH, PA

    STORE MANAGER CANDIDATE IN PITTSBURGH, PA

    Dollar General • Pittsburgh, Pennsylvania, United States
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    Career Transitions, LLC • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Industrial Services, Maintenance & Repair.Industrial manufacturer and services company to locate a General Manager for their services and machining side of the business, tied to manufacturing servi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Francesca's • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    Circle K • Cranberry Township, PA, US
    serp_jobs.job_card.full_time
    Leadership and Management : Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s)....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Genuine Parts Company • Highland Park, Pennsylvania, USA
    serp_jobs.job_card.full_time
    Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis serve as a leader to your teammates and lead NAPA to be the d...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ASSISTANT GENERAL MANAGER

    ASSISTANT GENERAL MANAGER

    Dairy Queen • Richeyville, PA, US
    serp_jobs.job_card.full_time
    Pay Range : Starting at $20 / hr with 2+ years of experience.An Assistant Manager helps the General Manager in executing specific aspects of the restaurant operations, which may include financial perf...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager (Pittsburgh)

    General Manager (Pittsburgh)

    Trulieve • Pittsburgh, PA, United States
    serp_jobs.job_card.full_time
    The General Manager will be responsible for leadership and supervision of store personnel, inventory tracking and management, achieving key performance metrics and ensuring the efficient daily oper...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    GENERAL MANAGER

    GENERAL MANAGER

    BFS • Belle Vernon, PA, US
    serp_jobs.job_card.full_time
    The Restaurant Manager has overall responsibility for managing daily operations of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (i.The RM ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    General Manager

    General Manager

    ISSA • Homestead, PA, US
    serp_jobs.job_card.full_time
    The General Manager (GM) has overall responsibility for effectively managing all membership, fitness, and operational functions within the gym to achieve financial success and provide the best memb...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Buckle • Pittsburgh, PA, US
    serp_jobs.job_card.full_time
    The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guest...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Manager Engineering

    Manager Engineering

    Constellation Energy • Etna, PA, US
    serp_jobs.job_card.full_time
    As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose : accelerating the transition to a carbon-free future. We have been the leader in clean ener...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted