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Insurance Office Assistant
Insurance Office AssistantCountry Financial • Littleton, CO, US
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Insurance Office Assistant

Insurance Office Assistant

Country Financial • Littleton, CO, US
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Job Description

Job Description

  • This role requires an Active Property and Casualty Insurance License

The Country Financial Luke Ortgessen Office is a high-achieving, community-focused insurance agency backed by COUNTRY Financial, a financially secure company established in 1925. With over 25 years of experience, our goal is to provide education, value and exceptional customer service to ensure financial security for our clients.

We are a tight-knit three person team operating in Littleton, Colorado, fostering an environment where collaboration, learning and motivation drive our success.

We are looking for a Customer Service Sales Support representative who thrives in a fast-paced, team oriented environment. This role offers competitive compensation with a base annual salary starting at $50,000 - $60,000 based on experience. If you are passionate about helping people, problem-solving, and delivering outstanding customer experiences, apply today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Flexibility with Work Location (Hybrid Optional)

Responsibilities

  • This position will involve providing excellent service to our existing clients. Duties to include quoting, reviewing and recommending coverages. As well as written and oral communication with our clients to service their insurance needs.
  • Customer Support Respond to client inquiries via phone, email, text, or in person with timely and accurate resolutions.
  • Issue Resolution Identify client needs and provide solutions or escalate to the appropriate department
  • Product Knowledge Stay up to date on company processes, products, and services to offer relevant information
  • Problem Solving Handle customer concerns with professionalism and empathy, turning challenges into positive experiences
  • Collaboration Work closely with team members to ensure a seamless customer experience
  • Requirements

  • Candidate must be willing to obtain a Property and Casualty License within the first 90 days of hire.
  • Ability to thrive in a fast-paced, team-oriented environment
  • A passion for delivering exceptional customer service
  • Strong communication and organizational skills
  • A strong work ethic and attention to detail
  • A problem-solver who enjoys helping people find solutions
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    Office Assistant • Littleton, CO, US

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