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Senior Claims Consultant

Senior Claims Consultant

BerkleyS Main Street Suite, CT, West Hartford
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Company Details

Berkley Management Protection, a member of . Berkley Corporation, offers a modular suite of management liability products through the Grove℠, their bespoke and easy to use platform tailored towards independent agents. Their Trellis Management Liability Portfolio℠ of coverages include directors and officers, employment practices, fiduciary, cyber, crime and miscellaneous professional liability.

Company URL : Responsibilities

The  Senior Claims Consultant  plays a critical role in managing a complex caseload, primarily focused on  crime claims , with potential involvement in  management liability and cyber  matters. This position requires a proactive, analytical professional who can resolve claims efficiently while adhering to company best practices and authority guidelines. The consultant will conduct thorough coverage analyses, assess exposure, establish appropriate reserves, and evaluate recovery potential. Collaboration with internal teams and external stakeholders—including agents, insureds, and legal counsel—is essential to ensure high-quality claims handling and superior service delivery.

The Senior Claims Consultant will be responsible for the following core duties :

  • Conduct in-depth analysis of liability and damages to establish accurate reserves aligned with exposure
  • Evaluate complex coverage issues and draft clear, well-reasoned coverage position letters
  • Independently investigate, negotiate, and resolve claims with minimal oversight
  • Appoint, manage, and evaluate the performance of outside counsel
  • Exercise sound judgment within designated claim authority and escalate matters appropriately
  • Maintain meticulous documentation in compliance with internal claims handling standards
  • Represent the company at mediations, settlement conferences, and trials—virtually or in person as needed
  • Deliver exceptional service to both internal stakeholders and external clients
  • Provide underwriting support by sharing insights on risk exposure and claim trends
  • Identify emerging issues or trends with broader implications for the organization
  • Ensure compliance with state licensing requirements and maintain all necessary credentials
  • Perform additional duties as assigned

Qualifications

Experience & Education :

  • Minimum of 3–5 years of experience handling crime claims or relevant litigation experience as a coverage attorney
  • Experience with Employment Practices Liability (EPL), Directors & Officers (D&O), or Cyber claims is a plus
  • Bachelor’s Degree, . preferred
  • Skills and Competencies :

  • Strong knowledge of insurance claims processes and the legal / regulatory landscape
  • Proven analytical and decision-making capabilities within authority limits
  • Excellent written and verbal communication skills, including negotiation and interpersonal effectiveness
  • Highly organized with the ability to prioritize tasks and seek support when needed
  • Detail-oriented with a commitment to accuracy and thoroughness
  • Ability to obtain and maintain required adjuster licenses within 90 days
  • Collaborative team player with a flexible, agile mindset
  • The Company is an equal employment opportunity employer.

    Additional Company Details

    We do not accept unsolicited resumes from third party recruiting agencies or firms.

    The company offers a competitive compensation plan and robust benefits package for full time regular employees including :

  • Base Salary Range : $145k-$170k
  • Eligible to participate in annual discretionary bonus
  • Benefits include : Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans
  • The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

    Sponsorship Details

    Sponsorship not Offered for this Role

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    Senior Consultant • S Main Street Suite, CT, West Hartford