Collections Specialist

Collections Specialist

We are looking for a detail-oriented and proactive Collections Specialist to join our services team in Minneapolis, Minnesota. This role is centered on delivering exceptional client service while managing financial processes and ensuring the efficient handling of accounts receivable. The ideal candidate will thrive in a collaborative environment and possess strong organizational and analytical skills.

Responsibilities :

Conduct credit evaluations for new client intake and secure approval for credit relationships.

Develop and implement monitoring systems and generate detailed reports for accounts receivable and client financial data.

Collaborate with attorneys to assess accounts receivable and establish tailored action plans for each client.

Document collection efforts and follow-up activities in the firm's accounting system.

Process discounted accounts receivable transactions in compliance with established policies.

Prepare and distribute monthly accounts receivable statements and client communication regarding collections.

Provide regular updates on financial statuses to office leadership and partners.

Investigate unallocated credits or payments and coordinate resolutions for accurate account reconciliation.

Manage routine reviews and resolutions of dormant trust accounts to ensure compliance.

Process client refunds by preparing necessary approvals and submitting them to accounts payable.

Requirements :

Proven experience in commercial and consumer collections.

Strong understanding of credit and collections processes.

Proficiency in managing billing and collection workflows.

Excellent organizational and communication skills.

Ability to work collaboratively with attorneys and leadership teams.

Familiarity with accounting systems and financial reporting.

Analytical mindset with the ability to resolve discrepancies efficiently.

Commitment to delivering high-quality client service.