White Glove Desktop / Deskside Support Technician

White Glove Desktop / Deskside Support Technician

We're looking for a friendly and reliable White Glove Desktop / Deskside Support Technician to provide desktop support for three upscale long-term care facilities located close to one another. If you're great with technology, enjoy helping people, and want to work in a supportive and welcoming environment, this is the perfect role for you!

What You'll Do

Desktop and Hardware Support :

Set up, configure, and troubleshoot desktops, laptops, and peripherals.

Handle very basic desktop and hardware issues with care and precision.

Application Assistance :

Provide support for software and applications (we'll train you on the details).

Make sure users are comfortable and confident with their tech tools.

Printer Support :

Install and maintain printers.

Solve common printing issues to keep things running smoothly.

Occasional A / V and Access Control Help (Bonus) :

Assist with A / V conferencing setups and troubleshooting (nice to have but not required).

Knowledge of access control and camera systems is a plus, but we're happy to teach.

Travel Between Locations :

You'll rotate between three nearby facilities on different days (so having a car is a must).

Customer-Focused Service :

Deliver exceptional, hands-on support with a "can-do" attitude.

Be approachable, helpful, and easy to work with we value great people skills!

What You'll Bring

Some experience with desktop support and troubleshooting.

A willingness to learn especially for application support (we'll guide you).

Strong communication and interpersonal skills helpfulness is key.

A proactive approach to solving problems and keeping users happy.

Reliable transportation to travel between nearby locations.

What We're Offering

Great Pay : Very competitive compensation.

Fantastic Benefits :

Medical, dental, vision, and life insurance.

Matching 401(k).

Generous Time Off : Lots of PTO, holidays

A Great Work Environment : Supportive team, positive atmosphere, and a chance to make a real difference.

If you're someone who loves technology, enjoys helping people, and thrives in an environment where your work is appreciated, we'd love to hear from you!