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CRM Developer II
CRM Developer IIBroadcast Music, Inc. • Nashville, TN, US
CRM Developer II

CRM Developer II

Broadcast Music, Inc. • Nashville, TN, US
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POSITION SUMMARY

Builds, tests and maintains applications on the Salesforce platform.  Works closely with the Director and Senior Director of Enterprise CRM Services and receives guidance from lead developer and Salesforce technical architect.

LOCATION

Remote - (US)

FUNCTIONS OF THE JOB

Essential Functions : which may be representative but not all inclusive of those commonly associated with this position.

  • Design, build, and deploy custom applications, components, and solutions utilizing Apex, Visualforce, Lightning Components, and other Salesforce technologies.
  • Leverage deep understanding of Salesforce Sales Cloud, Service Cloud, and Revenue Cloud to deliver scalable solutions that support core business operations and drive revenue growth.
  • Implement and configure Salesforce CPQ (Configure, Price, Quote) to streamline quoting processes, pricing strategies, and contract management.
  • Utilize Agentforce capabilities to enhance automation, workflow efficiency, and agent productivity through sophisticated solution design.
  • Integrate Salesforce with external systems and services using REST / SOAP APIs, middleware platforms, and third-party applications.
  • Configure, customize, and automate business processes through workflows, process builder, flows, validation rules, and security controls.
  • Maintain and enhance Salesforce implementations, troubleshooting issues, optimizing performance, and adhering to best practices.
  • Participate throughout the software development lifecycle—planning, design, testing, deployment, and ongoing support.
  • Ensure compliance, data integrity, and robust security within the Salesforce environment.
  • Provide technical guidance and mentorship to junior team members.
  • Stay current with the latest Salesforce releases, features (including Sales, Service, Revenue Cloud, and Agentforce), and industry trends, recommending improvements where applicable.
  • Document technical solutions, architecture, and development processes for future reference and knowledge sharing.

POSITION QUALIFICATION REQUIREMENTS

Education : Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

Experience :

  • Minimum of 3 years’ hands-on experience as a Salesforce Developer, including proven expertise in Revenue Cloud, CPQ, Sales Cloud, Service Cloud, and Agentforce.
  • Track record of delivering complex Salesforce projects on time and within scope.
  • Experience working in enterprise settings and with large-scale Salesforce implementations.
  • SKILLS AND ABILITIES

    This may be representative but not all inclusive of those commonly associated with this position.

  • Technical Expertise : Advanced knowledge of Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce declarative tools.
  • Salesforce Products : Hands-on experience with Sales Cloud, Service Cloud, Revenue Cloud, CPQ, and Agentforce functionalities—designing solutions that drive business value and operational efficiency.
  • Integration Skills : Proficiency in RESTful and SOAP APIs, Salesforce Connect, and middleware platforms such as MuleSoft.
  • Customization & Automation : Strong command of workflows, process builder, flows, validation rules, and security configurations.
  • Data Management : Expertise in data migration, modeling, transformation, and maintaining high data quality standards.
  • Problem-Solving : Ability to diagnose issues, troubleshoot system problems, and develop effective technical solutions.
  • Project Management : Experience working in Agile / Scrum environments and collaborating within multidisciplinary teams.
  • Communication : Excellent verbal and written communication skills for stakeholder engagement and technical documentation.
  • Certifications : Salesforce Platform Developer I / II, CPQ Specialist, and Administrator certifications are highly preferred; additional certifications (App Builder, Sales / Service Cloud Consultant) are a plus.
  • Mentorship : Demonstrated ability to coach, support, and develop junior developers in a collaborative environment.
  • Continuous Learning : Commitment to ongoing professional development, staying up to date with Salesforce innovations and best practices.
  • LICENSE OR CERTIFICATION

    Salesforce Administrator Certification and Salesforce Platform Developer Certification

    SALARY RANGE

    The specific base salary offered to a successful applicant will be based on individual qualifications, skills, experience, and education.  The pay range is subject to change at any time based on various internal and external factors.  The position may also be eligible for one or more performance-based bonuses. In addition to cash compensation, BMI offers a competitive portfolio of benefits to its employees, as described below.

    What We Give to You :

  • Health, dental, and vision insurance
  • 401K with employer match
  • Flexible spending accounts
  • Paid vacation and paid sick / personal time
  • 12 paid calendar holidays
  • Paid volunteer time off
  • Summer hours that offer more time for fun in the sun
  • Company paid life insurance
  • Up to 12 weeks paid parental leave
  • Tuition assistance for qualified team members
  • Commuter benefits (New York)
  • Amazing and engaging culture
  • Employee Resource Groups
  • BROADCAST MUSIC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER :

    All applicants will receive equal opportunity for employment without regard of race, color, sex, religion, nationality, age, sexual orientation, gender identity and / or expression, veteran’s or marital status, disability, or any other cultural factor .

    #LI-Hybrid

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