Business Communications Specialist - Hybrid - Cigna Global Health Benefits

Please note : This hybrid role will require the incumbent candidate to come into the local Cigna office 3 days per week.

Cigna Global Health Benefits (CGHB) is the leading provider of health benefits for globally mobile employees and global business travelers. We help them stay healthy, with high levels of vitality. We offer unrivaled access to affordable, high-quality care across the globe and wherever our customers may be, with 325K+ providers outside the United States. This on-the-ground network of healthcare support lends itself to local expertise, with more than 1.7 million in-network providers worldwide. Cigna Healthcare also offers value-added coverage and services such as concierge travel assistance, global telehealth, long-term disability insurance, virtual behavioral health, medical evacuation, and other global well-being resources.

The Business Communications Specialist will excel at working within a global, complex, fast-paced, and highly collaborative environment, partnering with Business Communications and functional partners, centers of excellence, senior business leaders, and other internal and external resources to drive business and Communications strategies. Strong and effective stakeholder, time, and project management are key to this role’s success.

The role will play a key supporting role for the small team and be accountable for project and communications plan management, report generation, functional workflows, writing and editing, and tactical analysis. Responsibilities include supporting the development and execution of communications strategies, plans, and tools that drive internal stakeholder engagement and understanding of business and executive priorities. This includes developing content for multiple channels including digital, print, and electronic, creating reports, and leveraging insights and analysis.  The role plays a critical role in keeping the team’s priorities moving forward by supporting the creation, approval, and distribution of project-related materials such as senior leader presentation materials; organizational announcements; decks; and a wide variety of internal communications and content.

Primary Responsibilities

• Supports the execution and measurement of Business Communications strategies and tactics
• Assists in developing, managing, and maintaining a wide range of multi-channel communications.
• Creates and maintains Business Communications Plan, ensuring timely execution and delivery of strategies and tactics.
• Coordinates and supports communication tactic execution including creation, approvals, proofing, and distribution.
• Responsible for measuring the effectiveness of Business Communications tactics across channels, including intranet, events, media outlets, and social.
• Supports the development of custom internal client-specific communications.
• Contributes to efforts designed to identify executive thought leadership and profile-raising communications opportunities, including public relations, and media tactics.
• Understand the CGHB business and stakeholder needs.

The successful candidate will have a growth mindset, easily adapting and thriving in a fast-paced, energetic, and global team environment with flexible and changing timeframes and demands. The individual will be a fast learner with the ability and confidence to work with minimal supervision and independently with senior-level business partners to assess and drive progress and results. The role provides exposure and experience across the International Health business, and an opportunity to partner with peers and leaders across multiple functional areas.

Ideal candidates will offer :