Service Technician - Driver

Job Description

Job Description

Job Description

Major Function :

The Service Technician / DOT Delivery Driver is responsible for the delivery, setup and repair of merchandise in the customers’ home. The Service Tech / Driver is expected to perform the necessary functions in a safe and professional manner, while staying on schedule to meet our customers’ expectations.

Job Requirements

• Operate the delivery vehicle in a safe and courteous manner.
• Set up furniture and securing goods as needed.
• Maintain high performance levels by keeping within the customer time window.
• Accurately communicate and document the delivery transaction using either a mobile device or the provided paperwork.
• Unload or load product as needed at stores or warehouse.
• Visit customer’s residence and repair merchandise (Furniture, Upholstery, Cabinets, Leather etc.
• Evaluate furniture repairs and action needed to satisfy our customers
• Assist in the warehouse or showroom if needed.
• In home furniture repair including wood, leather and upholstery.
• Represent Havertys Furniture professionally while visiting the Customers home and inspecting their furniture.
• Inspect, repair furniture and help to resolve the Customers Furniture related issue.
• Responsible for accurate on-site home report to Customer Service.
• Inspect and keep tools in good condition.

You are qualified for this role if you :

Physical Requirements :

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by this employee. He / she will be required to follow any other instructions and to perform any other duties upon the request of his superior.

Havertys is an Equal Opportunity Employer. Havertys does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered by appropriate law