Supervisor - Services for Vulnerable Populations

Description

Summary : The Supervisor - Services for Vulnerable Populations oversees new and existing programs and initiatives within the Refugee Resettlement Department to expand service provision and promote inclusivity. This position supervises the Intensive Case Management and Refugee Health Promotion programs, which serve ORR-eligible populations including refugees, asylees, parolees, Special Immigrant Visa holders, Cuban / Haitian entrants, and victims of human trafficking. The Supervisor will also lead special projects, mental health initiatives, Master of Social Work (MSW) internship supervision, case management, and related program efforts.

Essential Duties and Responsibilities include the following.

Supervision and Staff Development

• Supervise case management, mental health case management, and direct service staff within programs including Intensive Case Management, Refugee Health Promotion, and others.
• Provide SIFI supervision to MSW interns, including oversight of MSW programming within a private grant and a collaborative approach to internship planning and recruitment.
• Hold supervisees accountable for program deliverables and guidelines, ensuring compliance with contract requirements and internal performance standards.
• Engage regularly with supervisees in order to comprehensively inform them of resources and best practices in handling case management and service provision with a trauma-informed lens.
• Use a strengths-based approach to supervision, ensuring case managers and staff are provided with the tools they need to meet their goals and objectives, and assess and monitor progress.
• Coordinate crisis intervention education, resources, and services for staff to better respond to complex client needs, including mental health crises, domestic / intimate partner violence, and more.
• Work as part of a team to provide comprehensive trauma-informed, strength-based services to clients through coordination of cases and effective communication.
• As needed, carry a small caseload to support resettlement staff and for training purposes.

Program Oversight and Development

Partnerships and Community Engagement

Reporting and Administration

Qualifications

Education and / or experience required :

Skills, Licenses and / or competencies required :

Position Type and Expected Hours of Work :

This is a full-time position that will require working with underserved communities in the New York metro area. Days and hours of work are generally 9 : 00am-5 : 00pm Monday - Friday. Additional hours may be required on occasion to meet program deadlines, or client needs. Position requires a willingness to travel as needed to sites in the Lower Hudson Valley, and to NYC, as needed. Some weekend and evening hours, if needed.

Working conditions and physical demands  required :

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.