Non-Clinical Health and Information Management Patient Registrar

Job Summary :

The Patient Registration Representative I enables patients to access care at facilities by completing registration and pre-registration tasks for outpatient and inpatient accounts. This role involves calculating and securing patient liabilities including copayments coinsurance and deductibles while ensuring accuracy and excellent customer service.

Location : Downey California United States

Responsibilities :

• Safeguard patient confidentiality in accordance with HIPAA regulations and hospital policies.
• Ensure a safe patient environment and adherence to safety practices.
• Exhibit positive guest relations skills by being hospitable and helpful to patients physicians coworkers and visitors.
• Maintain organizational skills and efficiency by solving problems setting priorities and organizing work activities.
• Complete a minimum of 20 registrations per 8-hour shift including scanning documents verifying insurance and securing upfront collections.
• Register all patients in a timely manner completing the registration process within specified timeframes.
• Demonstrate flexibility by working productively in all registration departments and adjusting schedules as needed.
• Comply with all policies and procedures ensuring accuracy in data entry and completion of required forms.
• Utilize positive collection skills to request payments from patients with out-of-pocket expenses copays and coinsurance.
• Participate in performance improvement programs and demonstrate a willingness to learn new skills.
• Adhere to attendance and tardy policies providing timely notification of absences.
• Maintain a clean and safe work environment.
• Answer unit phone and directs calls accordingly.
• Perform data entry into electronic medical database systems. Documents patient care and related duties appropriately.
• Perform selected patient registration activities.
• Coordinates equipment / supply needs. Notifies appropriate department of equipment malfunction.
• Perform any other related duties (e.g. clerical technical duties) as assigned.

Required Skills & Certifications :

Preferred Skills & Certifications :

Special Considerations :

Scheduling :

Key Skills

Engineering Maintenance,IDS,Information Management,Banking & Finance,AV

Employment Type : Full Time

Experience : years

Vacancy : 1