Network Technicians - Advanced - NT 25-25870

Job Title : Network Technician – Advanced

Location : Anderson, SC (Fully Onsite)

Duration : 12 Months (Likely to Extend)

Shift : Night Shift | 6 : 00 PM – 6 : 00 AM (2 days on, 2 days off, 3 days on, 3 days off)

Interview Process : 1 Virtual Interview (Camera On Required)

Start Requirement : Must be a South Carolina resident or willing to relocate at own expense . Candidates from SC, NC, and GA preferred.

Position Summary :

An established organization is seeking a skilled Network Technician for an advanced-level, long-term night shift assignment in Anderson, SC . This role involves monitoring and supporting network infrastructure, servers, and applications in a fast-paced environment, ensuring continuous operations and rapid issue resolution.

Key Responsibilities :

Monitor network, servers, and applications; respond to incidents and service requests

Perform Tier II support per established SME agreements

Handle network control center operations, resolve issues or escalate appropriately

Respond to inquiries via calls, emails, or in-person walk-ins

Conduct equipment inspections and report abnormalities

Maintain system records and documentation

Configure network / system resources and activate pre-configured switch ports

Assist in maintaining operational documentation and training materials

Contribute to training and cross-training efforts within Tier II support

Ensure excellent customer service for telecom / network systems

Participate in meetings, projects, administrative duties, and facility tasks as required

Required Skills & Experience (Ranked) :

5+ years IP Network Troubleshooting

3+ years DNS Configuration

3+ years with monitoring tools (e.g., Splunk , SolarWinds )

2+ years using ServiceNow ITSM

2+ years Server Batch Scripting

2+ years working with Cisco Network Tools (Client, Catalyst)

2+ years Technical writing experience

Understanding of mainframe batch processing (strongly preferred)

Familiarity with Python scripting

Working knowledge of Ansible

Preferred Soft Skills :

Strong leadership abilities

Excellent customer service and interpersonal communication

Ability to work independently and manage time effectively

Comfortable with night shift and structured shift rotation

Certifications & Education :

No specific certifications required , but relevant certifications are a plus

Mainframe experience preferred (can be trained)

Additional Information :

This is a fully onsite role – remote or hybrid is not an option

Candidates must be prepared for a daily commute ; public transportation is not reliable in the area

Every other weekend off as part of rotating schedule