Bench Technician

CornerStone Staffing is currently recruiting for the following position :

Job Title : Bench Technician

Location : Richardson, TX

Pay : $22-23 / hr

Schedule : Mon - Fri 8am- 5pm

Job Duties :

• Maintaining excellent customer service.
• Troubleshooting over the phone with customers to determine a problem / solution.
• Maintaining the company's 7 business-day turn around goal for most repairs by quickly diagnosing equipment problems, repairing and completing transactions in a fast and efficient manner.
• Entering repair information in our database to include parts used, labor codes and troubleshooting information, documentation of Infant Mortality Failures, etc.
• Entering parts exchange orders, accessories orders and other sales orders as needed when working with customers and sales department.
• Road testing of repaired units.
• Entering call log and customer information within database system.
• Communicating problems and issues to CSD Supervisor and CSD engineer.
• Other duties may be assigned.

Requirements :

Application Process Includes :

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