Business Support (Office Specialist 2)

Business Support (Office Specialist 2)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial / ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Seeking a fulfilling administrative position that allows you to make a difference? Step into the role of Office Specialist 2 at our Child Welfare agency, where your commitment to excellence will directly enhance the well-being of our community!

We are currently seeking a Business Support to join our Child Welfare team based in our Gresham office assisting Oregonians in-person.

Summary of Duties

As a Business Support (Office Specialist 2), you will :

• Provide administrative and records support by managing front lobby operations, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.
• Issue and track vouchers, transportation passes, and parent mileage reimbursements, accurately logging all transactions in TRACS and OR-Kids systems.
• Support protective services staff by entering case data and documentation into the OR-Kids database.
• Request and gather relevant records, including police reports, out-of-state histories, court documents, and physical or mental health records, as needed.
• Coordinate the scheduling and rescheduling of client visits for the branch office, ensuring accuracy and timeliness.
• Assist with researching and verifying parent information, and handle related calls, mail, and documentation.

Minimum Qualifications

Essential Attributes

We are looking for candidates with :

Working Conditions

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Background Checks and Requirements

Benefits

Employment Preference

General Information

Contact Information

Come for a job. | Stay for a career. | Make a difference... for a lifetime!