Onsite Community Manager

Onsite Community Manager

Primarily responsible for providing community management and effective customer service to designated communities / homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs) and contract management.

Position Responsibilities :

• In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner / resident relations and quality of life for all Association members.
• Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.
• Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.
• Performs community tours as required in conjunction with the community governing documents and AAM's management contract, ensures tracking of community non-compliance issues, and the sending of appropriate notices that follow established fine and collection policies established by the Board.
• Oversight of architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, along with ensuring appropriate communication with owners regarding compliance matters.
• Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings.
• Reviews monthly financials and submits A / P to the management company.
• Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A / P, delinquent accounts, approve and code all vendor invoices.
• Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements.
• Interview, hire and train employees, as needed. Coach AAM employees regarding job performance and expectations; terminate employment relationships when required.
• Provides general supervision of all on-site association staff, chairs staff meetings, communicates and coordinates management activities.
• Reviews incident reports, responds and implements timely solutions accordingly.
• Performs other related duties as directed.

Knowledge, Skills and Abilities :

Minimum Requirements :

Preferred Qualifications :

Physical Demands & Work Environment :