Program Support Coordinator, Oncology Services Mobile Health

Program Support Coordinator

The Program Support Coordinator ensures the effective delivery of cancer-related and preventive health services through the mobile health program, working both in the community and in the office. Coordinates operational logistics, and administrative functions that contribute to patient-centered care in community health outreach. Responsibilities include assisting with reducing barriers to care, facilitating referrals and medical record flow, providing guidance to frontline staff on daily activities, monitoring billing accuracy, managing supplies, and supporting accreditation compliance. Serves as a vital bridge between patients, providers, staff, and community partners, ensuring timely access to services, quality outcomes, and operational efficiency.

Responsibilities

Supports the delivery of cancer-related and preventive health services via the mobile health program.

Operates in both community settings and office environments to ensure program effectiveness.

Coordinates logistics and administrative tasks to promote patient-centered care in outreach efforts.

Helps reduce barriers to care by facilitating referrals and managing medical record transfers.

Provides daily guidance and support to frontline staff.

Monitors billing processes to ensure accuracy.

Oversees inventory and supply management for mobile health operations.

Assists with maintaining compliance for accreditation standards.

Acts as a key liaison between patients, healthcare providers, staff, and community partners.

Ensures timely access to services, promotes quality outcomes, and supports operational efficiency.

Qualifications

Bachelor's degree in healthcare administration, public health, business administration, or a related field required.

Four (4) years of progressively responsible professional experience, preferably in a healthcare environment.

Experience should include healthcare coordination, medical office operations, or program administration.

Prior leadership experience with patient services or front-desk responsibilities preferred.

Strong knowledge of billing and insurance processes preferred.

Experience with oncology coordination, outpatient care, or community health programs is a plus.

Strong leadership, organizational, and problem-solving abilities.

Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.

Excellent communication and interpersonal skills for engaging patients, staff, and community partners.

Commitment to health equity, cultural competence, and patient-centered care.

Ability to work independently, adapt to changing environments, and manage multiple priorities.

Bilingual skills (English / Spanish) highly desirable.

What We Offer

Medical & Prescription Drug Coverage

Dental & Vision Insurance

Health Savings Account (HSA) & Flexible Spending Account (FSA)

Short- & Long-Term Disability Insurance

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

The expected salary range for this position is $74,989 - $90,407 - $107,705 per year in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you