Senior User Experience Researcher - Acton, Mass. or San Diego, CA (Hybrid)

Senior User Experience (UX) Researcher

Insulet is on a mission to simplify life for people living with diabetes! We are growing and looking for a Senior User Experience (UX) Researcher in the growing UX organization to accomplish our mission. The Senior UX Researcher will prepare research roadmaps, design and execute quantitative and qualitative UX research to identify new opportunities and improve our product, digital, web, and service-based experiences. The ideal candidate has a proven track record collaborating with cross-functional leadership (UX design, Content Strategy, product management, marketing management ...) and wants to contribute to innovation through rigorous research and constant learning.

Responsibilities

• Define the research roadmap based on business priorities and stakeholder needs
• Nurture close working relationship with business, design, and engineering stakeholders
• Be the representative voice of UX research in high profile cross-functional meetings
• Present to cross-functional leadership in high profile meetings
• Seek feedback from manager and constantly focus on improvement
• Lead innovation in process improvement, tools, and methodologies
• Collaborate effectively with other UX researchers on the team
• Mentor UX researchers on collaborative projects
• Autonomous in conducting own research with and without partnering with other researchers
• Lead medium-sized projects from end-to-end, being personally responsible for execution in all aspects
• Design large-scale surveys and analyze them, leveraging solid design of experiment and statistical expertise, including Qualtrics advanced features
• Design, moderate, and analyze qualitative and mixed-method studies (e.g. interviews), remotely as well as in-person, with patients and HCPs
• Work with vendors, and as well as personally conduct participant recruiting and compensation as needed
• Complete report writing, create actionable recommendations, with best-in-class visualizations

Basic Qualifications

Preferred Qualifications

Note : This position is eligible for hybrid working arrangements (requires on-site work from our Acton or San Diego office at least 3x / week; may work remotely other days). #LI-Hybrid

The US base salary range for this full-time position is $115,950.00 - $173,925.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ : PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller.

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.