Chief People Officer

About the Position

This range is provided by Big Wave Recruiting. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$190,000 / yr – $210,000 / yr

Why Join Us

Impact

– Make a direct impact on individuals in crisis and the overall well‑being of the community.

Growth

– Opportunity for professional development and career growth in a rapidly expanding field.

Team‑Oriented Environment

– Work alongside a passionate, supportive team that values collaboration and continuous learning.

Competitive Compensation

– Competitive salary with benefits, including healthcare, retirement plans, and more.

Chief People Officer

Position Summary

The Chief People Officer (CPO) will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resources (HR) department, ensuring legal compliance and implementation of the organization’s values and talent strategy; reports to the CEO and serves on the executive leadership team; and assists and advises organizations about union relations and all HR issues.

What You Will Do

Collaborate with senior leadership on organizational strategy and goals related to staffing, recruiting, and retention.

Plan, develop, and implement policies and procedures to support the organization’s human resource strategic and operational goals.

Advise and educate leaders on union collective bargaining agreement to ensure compliance, co‑manage employee grievance process and disciplinary procedures in consultation with external counsel when necessary.

Oversee the administration of human resource programs including employment, compensation, benefits, organizational development, employee relations, and performance management.

Oversee leave of absences, ADA accommodations, and internal investigations ensuring compliance with federal and state laws and applying internal policies equitably.

Oversee leadership training and workforce development programs, including facilitating guided conversations to ensure understanding and day‑to‑day application.

Manage data dashboards and provide analysis and insights on turnover, retention, recruiting, DEIB metrics, and other Human Resources organizational metrics, updating and routinely reporting to executive leadership team.

Manage talent acquisition; develop and execute best practices for recruiting, hiring, and onboarding.

Manage and resolve employee relations matters; oversee or conduct investigations and mediations when needed.

Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; apply this knowledge to communicate changes in policy, practice, and procedures.

Assist Chief DEIB Officer in developing and implementing diversity, equity, inclusion and belonging initiatives to create an environment where historically underrepresented groups feel safe and included.

Ensure DEIB lens is applied to all employment relations matters, compensation strategy, and policy to ensure equity and prevent disparate impact. Consult with Chief DEIB Officer as needed.

Perform other duties as requested.

Job Scope

The position oversees the execution of the human resources function in support of Crisis Connections mission, values, and goals. Responsible for developing and implementing programs, policies, and procedures to accomplish company objectives. Decisions are made within a flexible team operating structure.

Qualifications

Education and Experience

Bachelor’s degree in Human Resources, Business Administration, or related field required; Masters level preferred.

Minimum 8 years of executive‑level human resource management experience required.

Advanced knowledge of employment‑related laws, regulations, and compliance.

Experience managing full recruitment lifecycle.

Experience managing complex employee relations issues.

Experience negotiating and implementing collective bargaining agreements and representing organization management in labor relations with unions.

Preferred Skills

Able to balance strategic business acumen with strong people‑focused skills.

Able to make timely, clear, and confident decisions, even amidst uncertainty.

Strong analytical, problem‑solving, and change management skills.

Strong supervisory and leadership skills; adept in developing department staff.

Ability to manage multiple projects, prioritize tasks and delegate when appropriate.

Excellent time‑management skills with a proven ability to meet deadlines.

Proficient with Microsoft Office Suite or related software.

Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Smart phone with ability to download the Microsoft Multi‑factor Authentication (MFA) application.

Working Conditions

Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT / software platforms at once and be able to function in an environment with moderate noise and distraction. This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.

Benefits

Excellent medical, dental, and vision coverage

Annual wage increases

Generous paid time off and 12 paid holidays

Discount on ORCA transit pass

Free parking & flexible schedules

Growth opportunities

Self‑care tools & weekly check‑ins with your supervisor

Voluntary benefits

Short‑term and long‑term disability

Flexible spending accounts (FSA)

403(b) retirement plan

Equal Employment Opportunity

Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

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