Job Description
Job Description
Health Information Management (HIM) Manager
Location : San Jose, CA
Employment Type : Full-Time | Onsite
Salary : $90,000–$105,000 per year (commensurate with experience)
Position Summary
We are seeking an experienced Health Information Management (HIM) Manager to lead the HIM operations at a 474-bed hospital in San Jose, CA. Reporting directly to the Regional HIM Director, you will oversee all aspects of facility-based HIM services, ensuring compliance, operational efficiency, and alignment with organizational goals. This role is critical to maintaining timely, accurate, and compliant patient records across multiple workflows.
Key Responsibilities
- Lead and manage daily HIM operations including record pick-up / reconciliation, release of information, birth certificate / paternity paper processing, and tumor / trauma registry (if applicable).
- Support the Regional HIM Director in implementing operational planning, workflow improvements, service level agreements, and internal controls.
- Oversee and sustain 360 Encompass Computer Assisted Coding (CAC) operations and post-go-live support for all patient types.
- Actively participate in unbilled account management, including follow-up on physician queries and incomplete records, managing unbilled reports, and working queues (HPF / MPF, eRequest, DET, Bill 49, etc.).
- Monitor and manage key HIM functions including productivity, staff education, compliance, and operational clean-up.
- Work closely with HIM Shared Services on FTE planning, forms management, interface workbook updates, and record storage / destruction.
- Facilitate interdepartmental communication, serve as a key point of contact for HIM implementation projects, and represent HIM in leadership meetings.
Qualifications
Bachelor's Degree in Business, Health Information Management, or related field — RequiredRHIA or RHIT certification — Strongly RequiredMinimum 3 years of HIM leadership experience at the director or department manager level in a large hospital setting — RequiredStrong working knowledge of HPF / MPF, CAC, unbilled management workflows, and EHR systemsDemonstrated ability to lead high-performing HIM teams, meet compliance standards, and manage complex workflowsExcellent communication and collaboration skills across multidisciplinary teamsPreferred Experience
Prior HIM management experience in hospitals with 400+ bedsExperience working with HCA Healthcare systems and HIM Shared ServicesFamiliarity with Joint Commission and CMS regulatory requirements