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Health Information Management (HIM) Manager

Health Information Management (HIM) Manager

Success MatcherSan Jose, CA, US
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Job Description

Job Description

Health Information Management (HIM) Manager

Location : San Jose, CA

Employment Type : Full-Time | Onsite

Salary : $90,000–$105,000 per year (commensurate with experience)

Position Summary

We are seeking an experienced Health Information Management (HIM) Manager to lead the HIM operations at a 474-bed hospital in San Jose, CA. Reporting directly to the Regional HIM Director, you will oversee all aspects of facility-based HIM services, ensuring compliance, operational efficiency, and alignment with organizational goals. This role is critical to maintaining timely, accurate, and compliant patient records across multiple workflows.

Key Responsibilities

  • Lead and manage daily HIM operations including record pick-up / reconciliation, release of information, birth certificate / paternity paper processing, and tumor / trauma registry (if applicable).
  • Support the Regional HIM Director in implementing operational planning, workflow improvements, service level agreements, and internal controls.
  • Oversee and sustain 360 Encompass Computer Assisted Coding (CAC) operations and post-go-live support for all patient types.
  • Actively participate in unbilled account management, including follow-up on physician queries and incomplete records, managing unbilled reports, and working queues (HPF / MPF, eRequest, DET, Bill 49, etc.).
  • Monitor and manage key HIM functions including productivity, staff education, compliance, and operational clean-up.
  • Work closely with HIM Shared Services on FTE planning, forms management, interface workbook updates, and record storage / destruction.
  • Facilitate interdepartmental communication, serve as a key point of contact for HIM implementation projects, and represent HIM in leadership meetings.

Qualifications

  • Bachelor's Degree in Business, Health Information Management, or related field — Required
  • RHIA or RHIT certification — Strongly Required
  • Minimum 3 years of HIM leadership experience at the director or department manager level in a large hospital setting — Required
  • Strong working knowledge of HPF / MPF, CAC, unbilled management workflows, and EHR systems
  • Demonstrated ability to lead high-performing HIM teams, meet compliance standards, and manage complex workflows
  • Excellent communication and collaboration skills across multidisciplinary teams
  • Preferred Experience

  • Prior HIM management experience in hospitals with 400+ beds
  • Experience working with HCA Healthcare systems and HIM Shared Services
  • Familiarity with Joint Commission and CMS regulatory requirements
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