Transportation Account Associate

Pay Rate : $21.51 per hour

Schedule : Mon-Fri 8 : 00am-5 : 00pm

Job Description :

The Fleet Integration Specialist will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. They will be accountable for managing communication between Forward Airs Linehaul Network and the Carrier Sales team. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country. This role supports the efforts of our Fleet Operations by providing visibility and maintaining accurate documentation for all dispatched loads. The key responsibilities of this function are to provide clear communication with the Linehaul Network, troubleshoot customer concerns and pro-actively monitor the movement of freight to ensure customer satisfaction.

Core Duties & Responsibilities :

• Source freight from various customer types to inflect miles into the FAF Fleet network
• Negotiate market rates for full truckload shipments based on mixed data sets
• Track and trace all load assignments to ensure accuracy and delivery of time-sensitive freight
• Communicate with regional planners to ensure that on-time service is provided for all internal and external customer shipments
• Provide superior intercompany and intracompany communications and customer service
• Closely monitor miles run while freight is in transit to ensure accurate delivery times and to notify customers of any potential delays
• Maintain accurate records to include time / date stamps, trailer numbers, seal numbers and any specific customer notes
• Develop a strong relationship with 3PL and internal customers
• Manage regional capacity fluctuations to align with operational capabilities
• Develop network forecasts from internal and external data sources
• Work cooperatively with truckload brokerage / sales to provide solutions for FAF Fleet flow needs and the Linehaul Networks balance of power needs
• Other duties as assigned

Job Requirements & Qualifications :

Skills :

Forward Air is an Equal Opportunity Employer.

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Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated time-definite basis, delivering cargo at a specific time, but under less time-sensitive situations supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger / cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication