Street Medicine - Community Care Coordinator

Job Description

Job Description

Salary : $24.00 - $28.00

Job Title : Community Care Coordinator

Department : Street Medicine

Reports To : Street Medicine Program Manager

Job Summary :

The Community Care Coordinator is a vital member of the Street Medicine Program, responsible for verifying eligibility, registering patients in the EPIC Electronic Medical Record (EMR) system, supporting the healthcare team during outreach activities, and providing case management services. This role helps connect individuals to essential healthcare and resources, acting as a liaison between the community and the care team to ensure access to necessary services.

Key Responsibilities :

• Verify patient eligibility for services, ensuring all documentation is complete and accurate.
• Register patients into the EPIC EMR system during outreach activities, maintaining secure and accurate data entry.
• Serve as the first point of contact for individuals in encampments, shelters, and other community settings, fostering trust and engaging them in care.
• Navigate encampments, shelters, and transitional housing sites to locate individuals needing medical or social services.
• Provide logistical support to the team, including driving to outreach locations, setting up mobile units, and assisting with patient flow.
• Collaborate with healthcare providers to develop care plans, assist with follow-ups, and connect patients to appropriate resources such as housing, food assistance, and social services.
• Offer case management support, including scheduling appointments, tracking referrals, and providing follow-up care.
• Use personal experiences and cultural knowledge to build rapport with patients, promoting engagement in care and trust in the program.
• Maintain accurate records of patient encounters and services provided, ensuring compliance with program protocols and HIPAA regulations.
• Support safety protocols for the team during outreach activities and assist in managing emergent situations as needed.

Qualifications :

Physical Requirements :