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Information Processing Associate

Information Processing Associate

O'Brien Service CompanyBoston, MA, US
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O'Brien Service Company is a well-established leader in heating and air conditioning services, proudly serving the local community with a commitment to quality, integrity, and customer satisfaction. Our team is dedicated to providing reliable HVAC solutions and maintaining efficient internal operations to support our continued growth and success.

Position Summary

We are seeking a detail-oriented and analytical Information Processing Associate to join our administrative team. In this role, you will be responsible for collecting, organizing, processing, and maintaining various forms of business information to support operational efficiency and accurate record-keeping.

Key Responsibilities

Collect, process, and input data into internal databases and systems with a high level of accuracy

Review and validate incoming information for completeness and correctness

Maintain and update electronic records and filing systems

Generate and distribute routine reports for internal use

Identify and resolve data inconsistencies or errors

Support administrative and clerical tasks as needed, including document preparation and file organization

Collaborate with other departments to ensure consistent and accurate data flow

Maintain confidentiality of sensitive business and customer information

Qualifications

High school diploma or equivalent required; associate degree in business, IT, or related field preferred

Previous experience in information processing, data entry, or administrative support

Strong computer skills, including proficiency in Microsoft Office (Excel, Word, Outlook)

Excellent attention to detail and accuracy

Strong organizational and time management skills

Ability to work independently and as part of a team

Experience with service or CRM software (e.g., ServiceTitan) is a plus

Benefits

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Training and professional development opportunities

Supportive and team-oriented work environment

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Processing Associate • Boston, MA, US