FRONT END MANAGER

Front End Manager

This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Front End Manager. The incumbent may be assigned other duties and responsibilities.

Responsible for achieving and maintaining extraordinary customer service by managing the entire front end to build sales and achieve goals while fostering an environment that produces high levels of customer and teammate satisfaction and morale while operating the Front End according to company policies. Serves as a model for customer service and other vital behaviors, and instills this value in all teammates. Creates an environment for continual learning and encourages an open dialogue among teammates. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.

• Responsible To :

Store Manager / Assistant Store Manager

Front End Teammates. All store teammates in the absence of Store Management.

Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.

Training and Experience :

Knowledge, Abilities and Skills :

Licenses, Registration and Certification :

Works in a well lit, well ventilated area. Occasional exposure to refrigerated storage areas, damp / humid conditions and seasonal outdoor weather. Subject to communicable disease.

Medium work-exerting 20-50 pounds of force constantly to move objects. Must posses good audio, visual and hearing acuity. Requires walking and / or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze, stoop, kneel, squat, reach, handle, finger and feel. Subject to psychological stress.