Head of CommunityBest Friend Finance • San Francisco, CA, US
Head of Community
Best Friend Finance • San Francisco, CA, US
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job_description.job_card.job_description3+ years of relevant experience in technology and crypto Experience leading and growing a community Experience scaling and operationalizing customer success systems Operational experience in a crypto startup / project Experience managing and growing a team Very active on social media with an existing following Deep connectivity in / understanding of the crypto ecosystem Great communicator, comfortable talking in public and hosting live events Exceptional detail-oriented operational, project management and organizational skills A relentless, growth-oriented self-starter Located in the United States and willing to move to San Francisco after hire Compensation : We offer a competitive compensation plan that includes cash & the potential for a token grant Healthcare coverage : Comprehensive medical, dental, and vision insurance plans Nomadic / remote work opportunities : Enjoy the flexibility of working remotely for 2 months a year Paid time off : Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days Parental & Bereavement Leave : Paid parental leave for new parents, including maternity, paternity, and adoption leave
About us
UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have.
We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty , to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings, for a human connection with the people that we serve.
To make it possible, we have built things differently — to offer different services we couldn’t be them, so we wanted to make it clear through our services, that we are not who they are ; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don’t build trust because of our name. We build trust because of our authenticity, honesty, and human connection . Our name helps us achieve that.
But why? Why do this? We’re driven by a deeper human mission — we believe access to stable currency is a human right , and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone.
Check us out on : 🔗 Instagram
🔗 TikTok
🔗 Recent overview from Gabo on X (CEO)
We're looking for a Head of Community who will lead UGLYCASH's online and in-person communitites and support functions.
What you’ll be doing :
- Manage and grow UGLYCASH's cross-platform online communities (e.g. X, Reddit, WhatsApp, Discord)
- Create, curate and produce community content (live streams, online resources, social posts)
- Scale community support and moderation infrastructure (CRM, support ticketing systems)
- Coordinate and run in-person community events and meetups
- Collect and synthesize community feedback to influence product development
- Serve as a public ambassador and figurehead for UGLYCASH
Requirements
What we look for in you :
Benefits
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