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Route Sales & Service Apprentice

Route Sales & Service Apprentice

CertaSiteTroy, MI, US
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Route Sales & Service Apprentice Technician

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit / emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company.

Company perks include an hourly rate starting at $20; compensation is based on experience and certifications. There is a level up training program which includes a bonus when you become a billable technician. We offer education & certification reimbursement program, referral bonuses starting at $1,000 per referral, comprehensive medical plan options, including dental and vision, 401K plan with company match, generous paid time off, paid holidays, and paid parental leave, management opportunities, opportunities for overtime with incentives, company giveaways, opportunities for community service and charity involvement, and work at a mission-driven company, focused on people. Continued growth and expansion into new markets and products and services is also available.

What you will be doing includes learning how to inspect, test, service, and repair fire extinguishers, exit / emergency lights, and general life safety products. You will troubleshoot and perform service and repair of fire extinguishers, exit / emergency lights, and general life safety products. You will train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually. You will maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns. You will spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks. You will maintain equipment and tools necessary to safely perform job. You will evaluate customer site for additional equipment and services that customer may require. You will work in compliance with the companys safety program. You will observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution. There may be situations which require work on nights, weekends, and / or holidays. For some locations, these demands will be more frequent or required than others. You must be comfortable with heights, working on ladders or lifts, or in confined spaces.

Qualifications include this being an entry level position. You must possess the ability to calculate basic math including fractions, decimals and percentages. You must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software. You must currently have a valid U.S. drivers license.

Ideal qualities include previous experience working a business-to-business route which requires upselling and heavy customer interaction. Experience in a related skilled trade. Acute attention to detail. Strong mechanical and technical aptitude. Highly organized and detail-oriented. Problem-solving skills. Excellent verbal and written communication and interpersonal skills.

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest. As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our mission is to provide a meaningful impact to as many lives as possible. Our vision is to be the most dependable and simplified life safety solution on the planet. Our values are passionate, impactful, innovative, and genuine.

Working conditions and physical requirements include overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and / or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards.

Equal Employment Opportunity / M / F / disability / protected veteran status. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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