Branch Manager 3 Brentwood Office

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

As a wholly owned subsidiary of U.S. Bank Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goalsno matter what they need. From transaction processing to customer service to driving innovation and launching new products were building a range of tailored payment solutions powered by the latest technology. As part of our team you can explore what motivates and energizes your career goals : partnering with our customers our communities and each other.

Job Description

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach develop mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth business banking mortgage or payment services. Acts as leader for customer experience provides motivation and direction for the team expands customer base and promotes and participates in the local market / community to identify the needs and promote U.S. Bank products and services.

ESSENTIAL SKILLS :

• Adaptive Coaching : Adjusts coaching style and approach based on the individual needs skills and motivations of employees. This includes providing real-time feedback fostering development and ensuring employees are equipped to deliver exceptional customer service.
• Conflict Resolution : Uses rigorous logic methods and de-escalation techniques to solve difficult problems with effective solutions.
• Accountability : Takes ownership of decisions actions and outcomes ensuring responsibilities are met with integrity and reliability. This includes delivering on commitments to customers and ensuring employees uphold high standards.
• Influence : Persuades inspires and guides others to support ideas decisions or initiatives fostering collaboration and positive outcomes. This includes influencing employees to perform at their best and guiding customers toward beneficial solutions.
• Critical Thinking : Analyzes information questions assumptions and evaluates different perspectives to reach a well-supported conclusion.
• Priority Setting : Assesses tasks and responsibilities focuses on the most critical and impactful activities to achieve business objectives. This includes balancing customer needs with employee workload and business goals.
• Relationship Management : Establishes maintains and grows positive and productive connections with others by leveraging active listening effective communication and strong interpersonal skills. Ensures successful interactions by building a genuine rapport and understanding others needs.
• Business Insights : Drives the team with business services products digital and policy knowledge to achieve goals. Proactively engages in learning opportunities to sharpen awareness of trends and information in the industry.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements including maintaining a satisfactory criminal and credit record may result in a rescission of your offer or termination of employment.

This position also requirestwo or more hours of driving per week.

Basic Qualifications

Preferred Skills / Experience

If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to our disability accommodations for applicants .

Benefits :

Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. Thats why our benefits are designed to help you and your family boost your health protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role location or hours) :

Healthcare (medical dental vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location which is listed first. The actual range for the role may differ based on the location of the addition to salary U.S. Bank offers a comprehensive benefits package including incentive and recognition programs equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $75820.00 - $89200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition certain positions may also be subject to the requirements of FINRA NMLS registration Reg Z Reg G OFAC the NFA the FCPA the Bank Secrecy Act the SAFE Act and / or federal guidelines applicable to an agreement such as those related to ethics safety or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

Required Experience :

Manager

Key Skills

Sales Experience,Financial Acumen,Financial Concepts,Management Experience,QlikView,Serving Experience,Retail Sales,Banking,Securities Law,Product Lifecycle Management,Mentoring,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 75820 - 89200