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Host

AldenPhoenix, AZ, US
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Job Description

Job Description

Salary : $14 + tip out

New Restaurant Opening, located at Phoenix Art Museum. Training Expected to start early September.

As the restaurant host, your primary responsibility is to ensure a smooth and welcoming experience for our guests, from greeting them at the door to guiding them to their tables, and thanking them on their way out. You will also be managing reservations, and maintaining an efficient flow of seating.

Key Responsibilities :

  • Greeting and Welcoming Guests :

Warmly greet guests as they enter the restaurant and ascertain their dining needs.

  • Ensure a positive first impression by creating a welcoming atmosphere.
  • Managing Reservations :

    • Take and confirm reservations, ensuring accurate record-keeping.

  • Manage the seating chart to efficiently allocate tables.
  • Respond to guest inquiries and requests regarding reservations in a timely and friendly manner.
  • Seating Guests :

    • Guide guests to their assigned tables, ensuring a comfortable and pleasant dining experience.

  • Monitor restaurant activity to determine seating and dining flow.
  • Supporting Restaurant Operations :

    • Assist with other tasks as needed, such as bussing tables or taking drink orders.

  • Maintain a clean and organized entrance area.
  • Handle guest inquiries and complaints with tact and diplomacy.
  • Customer Service :

    • Provide clear and accurate wait times to guests.

  • Address guest needs and concerns promptly and professionally.
  • Ensure a positive and enjoyable dining experience for all guests.

    • Skills / Requirements :

  • Must be able to reliably commute to work
  • Valid AZ food handlers card from accredited program
  • Must be able to lift 20 lbs
  • Must be able to be on your feet for long periods
  • Strong Communication Skills
  • Organizational Skills
  • Customer Service Skills
  • Problem-Solving Skills
  • Multitasking Skills
  • Time Management Skills

    • Employment is contingent upon successful completion of a background check and E-Verify eligibility verification.

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    Host • Phoenix, AZ, US