Chief Strategy Officer

Client Summary :

• Operates an online platform for prescription medication fulfillment.
• Uses technology to make accessing medications simple and cost-effective.
• Licensed to serve customers nationwide.

fers direct-to-door delivery for convenience.

Meets recognized industry accreditation standards.

Position Responsibilities :

Strategic Growth & Market Development

Identify and size high-value growth opportunities in existing and adjacent markets (e.g., employer programs, veterinary services, specialty pharmacy).

Develop the corporate roadmap, aligning opportunities with operational capabilities.

Advise the COO and leadership on necessary technology, system architectures, and process capabilities.

M&A & Partnerships

Build and execute an M&A roadmap targeting compounding pharmacies, niche fulfillment providers, and strategic partnerships.

Lead due diligence and integration planning for acquisitions.

Operational Alignment & Process Improvement

Standardize KPIs, SLAs, and processes across three fulfillment facilities.

Implement structured frameworks (e.g., plan-do-check-act) to ensure process adherence.

Partner with operations and technology teams to improve API uptime, reduce inventory, and optimize fulfillment performance.

Leadership & Collaboration

Serve as a thought partner to the CEO on long-term positioning and competitive advantage.

Collaborate with the CFO, VP of Operations, and Chief Pharmacy Officer to connect strategic priorities to execution plans.

Experience & Skills :

Required Experience and Qualifications :

10+ years in corporate strategy, corporate development, private equity, or a comparable operating role.

Experience in market analysis, business planning, and execution of strategic initiatives.

Proven ability to integrate technology, process, and operations to scale an organization.

Strong financial modeling skills and M&A exposure.

Track record of creating and implementing KPIs and SLAs.

Preferred Experience and Qualifications :

Background in digital health, healthcare services, or pharmacy (retail, specialty, compounding).

Experience with multi-site operations and fulfillment logistics.

Understanding of software implementation and architecture planning.

Compensation $300k

Medical – PPO or HDHP with HSA card, Dental, Vision, STD, company paid employee life insurance, Voluntary Life Insurance, 401(k)

Paid PTO – 3 weeks (120 hours per year)

Paid Sick – 3 days (24 hours per year)

Paid Holiday – 6 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day).

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