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Solutions Analyst
Solutions AnalysteShipping • Parkville, MO, United States
Solutions Analyst

Solutions Analyst

eShipping • Parkville, MO, United States
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About eShipping

eShipping is a logistics and transportation management company headquartered in Kansas City, MO. We strive to provide best-in-class service to our customers through comprehensive logistics solutions that span domestic and international transportation management, warehousing, distribution, technology, business intelligence, and financial services. At our core, we are a people-development company and operate under a service-oriented mission and set of core values that inspire every business decision and every daily interaction. If you're interested in joining this special team or learning more about our growing company visit

Position Summary

The Solutions Analyst is expected to build a comprehensive knowledge of all matters related to the logistics business while engaging with each segment within eShipping. The primary role of this position is to analyze customer supply chains to recommend logistics solutions for shippers and carriers and to implement these solutions into major accounts with the goal of increasing net margin and securing long-term relationships with the clients and vendors. To achieve this, the Solutions Analyst is expected to build new, interactive, and sustainable business models to highlight opportunities which improve the distribution process, KPI evaluation, and procurement intelligence. Experience with Microsoft Excel or Microsoft Power BI is required.

Essential Duties and Responsibilities

Duties include but are not limited to the following :

  • Build, design, analyze, and interpret Excel reports and BI dashboards that support new and existing business solutions
  • Provide analytical support on the discovery or execution of sustainable internal and customer facing business solutions
  • Continually analyze carrier relationships, programs, and strategies across all modes of transportation (LTL, FTL, Parcel, International, warehousing)
  • Team-up with Account Managers to onboard new customers, increase utilization of eShipping services, and to identify new sources of revenue & net income (minimal travel may be required to customer locations)
  • Maintain an understanding for current Solutions protocols and all-mode industry related news and trends
  • Assist with customer implementation activities
  • Assist the Sales Team with applicable new solution activities
  • Assists with the development and maintenance of company KPI dashboards or reports
  • Other duties as assigned

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to work independently with minimal leadership oversight
  • The ability to effectively interact with Sales, Solutions, Account Management, Operations, and Executive teams
  • Excellent customer service, time management, and prioritization skills
  • Excellent oral and written communication skills in person and via phone
  • Ability to understand, interpret, and explain complex and abstract pricing issues and respond appropriately
  • Able to utilize sound, independent judgment and make responsible decisions and recommendations
  • Excellent follow-through and detail orientation
  • Ability to work with a variety of people and personality types
  • Able to work within a fast-paced team environment
  • Minimum Education and Experience

  • Applicable industry experience
  • High school diploma or equivalent
  • Physical Demands and Work Environment

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

  • Physical Demands : While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.
  • Cognitive / Mental Requirements : While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.
  • Work Environment : While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

    eShipping LLC is an equal opportunity employer

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    Solution Analyst • Parkville, MO, United States

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