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Specialist, Insurance Collections
Specialist, Insurance CollectionsPacific Dental Services • Irving, Texas, US
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Specialist, Insurance Collections

Specialist, Insurance Collections

Pacific Dental Services • Irving, Texas, US
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  • serp_jobs.job_card.full_time
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Responsibilities

  • Maintain individual office Insurance Accounts Receivable at an acceptable level as outlined by PDS
  • Review patients’ accounts to ensure accuracy on insurance billing and procedures performed
  • Read and analyze various internal reports that contain claims and insurance information
  • Provide auditors, billers, posters, and other insurance collections specialists with assistance in the follow-up of outstanding claims payment
  • Process attachments through National Electronic Attachments (NEA)
  • Use various on and offline methods to trace outstanding claims payments
  • Use interpersonal and communications skills to obtain claims approval and payment information from various carriers
  • Maintain an appropriate professional appearance and demeanor in accordance with Company policy
  • Other duties as assigned by management

Qualifications

  • Equivalent to high school diploma or general education degree (GED)
  • Preferred

  • EPIC knowledge
  • Associate’s or Bachelor’s Degree or a one-year certificate from an accredited college or technical school; or equivalent combination of education and experience
  • Experience in medical or dental setting
  • Ability to interpret Explanation of Benefits
  • Knowledge / Skills / Abilities

  • Ability to multi-task effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Detail oriented, organized, process focused, problem solver, proactive, ambitious, customer service focused
  • Ability to draw conclusions and make independent decisions with limited information
  • Ability to respond to common inquiries from team members, dental offices and other members of the business community
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community
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