Job Description
Job Description
Essential Duties and Responsibilities :
- Develop and maintain monthly, quarterly, and annual sales and operations forecasts in collaboration with Global Sales, Marketing, and Demand Planning teams.
- Monitor actuals vs. forecasts, and analyze variances.
- Provide in-depth analysis on key sales channels (e.g., DTC, wholesale, specialty retail), identifying trends, risks, and opportunities to inform go-to-market strategies.
- Prepare, present and report Global P&L results to Director of Finance, Executive team and C-Suite.
- Assist in building financial models for new business concepts and special projections and offer insights into the effect on the business.
- Create dashboards to analyze data and track key performance metrics for various stakeholders.
- Recommend and implement process improvements
- Assist in reporting to private equity firm with consolidated reports, board presentations and analyst requests of ZO’s financial performance.
Other Duties and Responsibilities :
Evaluate the financial impact of promotional activities, pricing strategies, and discounting by channel or product line. Recommend adjustments to improve ROIPrepare monthly management reporting packages with clear narratives, dashboards, and insights to support decision-making. Present results to leadership.Partner with Sales Operations to track and analyze key performance indicators, such as revenue per door, conversion rates, average order value, and customer acquisition costs.Collaborate cross-functionally to support new product launches, channel expansion, and other strategic initiatives with financial insights and scenario modeling.Monitor gross margin trends across products and channels; identify levers to improve profitability.Enhance forecasting and reporting processes using tools like Excel, ERP systems (e.g., NetSuite), and BI tools (e.g., Tableau, Power BI, Looker).Other duties may be assigned to fulfill ZO’s objectives and / or job duties and requirements may be changed as needed to meet current and future business needs.Knowledge, Skills & Abilities :
Bachelor’s degree in Finance, Accounting, Economics, or a related field (MBA or CPA a plus)5–7 years of progressive experience in FP&A, with a preference for experience in CPG, skincare, or beautyStrong understanding of sales dynamics in omni-channel environmentsAdvanced Excel and financial modeling skills; proficiency in data visualization toolsExperience with ERP systems and financial reporting toolsExceptional analytical, problem-solving, and communication skillsComfortable working in a high-growth, fast-paced environmentWork Environment : The work is typically indoors in an office environment and will be in office and / or remote.
Work Hours : The position is 5 days a week, 8 hours a day, in a hybrid office / remote setting with 2 days / week being remote work. Time of initial start may vary with work hours typically 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The employee may be required to work overtime and holidays or weekends.
Physical and Mental Demands : Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols, ZO grooming, hygiene, and dress code requirements.
The employee must also be able to maintain and preserve confidentiality of company information, demonstrate ability to execute thoroughly in a fast-paced work environment, adapting quickly to changing conditions to achieve results. They must possess the ability to collaborate with peers across the organization to gain support for ideas and execute on projects that deliver desired information. The employee should be comfortable leading meetings, making strategic recommendations to senior management and giving presentations to in a variety of settings.
Supervisory Responsibilities : yes