AI Platform Engineer

Applicantz is a global leader in 3D design, engineering, and entertainment software, known for fostering a progressive culture and creativity. They are seeking a skilled and proactive Platform Engineer to manage and evolve the Centercode SaaS platform, ensuring a seamless user experience and driving adoption of its features.

Responsibilities

Platform Ownership : Manage and maintain the Centercode SaaS platform, ensuring high availability, performance, and reliability.

User Experience Management : Provide responsive support to end users, resolve access and login issues, and guide teams through onboarding and feature usage.

Feature Enablement : Stay current with Centercode's feature releases and proactively drive adoption across teams to improve workflows and feedback loops.

Monitor changes in Centercode and SSO / OAuth / Identity / Profile systems.

Track and report success metrics such as platform usage, uptime, and engagement.

Conduct user research, manage user communities, and facilitate feedback between users and development teams.

Ensure compliance with GDPR, Privacy, Security, and Integration audits.

Create and maintain platform documentation, training materials, and wiki content.

Collaborate cross-functionally to support feature testing, feedback collection, and product rollout.

Develop and maintain webhook scripts for automation and integrations.

Secondary Support : Assist with adoption and integration of Jira and Confluence Cloud platforms as needed.

Skills

Proven experience managing SaaS platforms; Centercode experience strongly preferred.

Strong stakeholder / customer management and communication skills.

Background in Quality Assurance or development of complex systems.

Experience in community management, technical program management, or PLM systems (e.g., Teamcenter).

Understanding of the Software Development Life Cycle (SDLC) and related tooling.

Experience ensuring compliance with GDPR / Privacy / Security / Integration audits.

Familiarity with OAuth protocols and SSO.

Experience with Jira, Slack, and Confluence platforms (Cloud preferred).

Webhook scripting experience or strong willingness to learn.

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.

Strong QA / test procedure skills and familiarity with Agile / Scrum methodologies.

Exposure to AWS services.

Strong English communication skills (spoken and written).

Company Overview

Empowering businesses of all sizes with access to bright talent for project solutions, staffing, and freelance expertise. It was founded in 2001, and is headquartered in Houston, TX, US, with a workforce of 201-500 employees. Its website is https : / / www.applicantz.com.