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Software QA Tester
Software QA TesterShipperHQ • Austin, TX, US
Software QA Tester

Software QA Tester

ShipperHQ • Austin, TX, US
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Software QA Tester ShipperHQ is looking for a Software QA Tester who’s passionate about quality, precision, and continuous improvement.

If you’re excited to dig into complex systems, identify issues before users do, and help deliver a reliable, high-performing product to thousands of e-commerce businesses, we’d love to hear from you.

About Us :

  • ShipperHQ is headquartered in Austin, TX, and is transforming the way e-commerce businesses manage shipping.
  • Since 2009, we’ve provided innovative shipping software that helps both SMBs and enterprise customers optimize their operations and achieve better results.
  • Our team members span the globe, and we’re united by a culture of collaboration, curiosity, and impact.
  • We’re looking for ambitious, self-motivated individuals with a positive attitude who thrive in a fast-paced, team-oriented environment and are excited to help shape the future of e-commerce shipping.

What You’ll Do :

  • As a Software QA Tester, you’ll be at the center of ensuring that every product release meets our high standards for quality and performance.
  • You’ll collaborate with developers, product managers, and automation engineers to deliver a smooth and reliable user experience.

    • Test and validate :

  • Execute manual test cases to identify defects, verify functionality, and confirm that products meet business requirements.

    • Collaborate cross-functionally :

  • Partner with Product and Development to understand requirements, clarify expected outcomes, and ensure test coverage aligns with user needs.

    • Document and track issues :

  • Clearly record test results, defects, and steps to reproduce, ensuring efficient communication and follow-up with the dev team.

    • Contribute to strategy :

  • Participate in test planning, design, and improvement discussions to refine our QA processes.

    • Bridge manual and automated testing :

  • Work closely with automation testers to identify test cases for automation and continuously improve efficiency.

    • Support CI / CD efforts :

  • Use GitLab to deploy, test, and validate builds in our cloud environments.

    • Drive quality :

  • Share insights and advocate for process enhancements that improve release reliability and user experience.

    • What We’re Looking For :

  • Education & Experience ISTQB or similar testing certification (preferred, not required) Hands-on experience executing and analyzing test automation frameworks Ability to write moderately complex SQL queries (MySQL or similar) Technical Skills Familiarity with container frameworks (Docker) and Unix / Linux shell Experience using Git or other version control systems Working knowledge of CI / CD platforms such as GitLab or Bitbucket Who You Are Analytical and detail-oriented with a natural curiosity to uncover issues before they reach users Strong communicator who fosters collaboration and clarity within fast-paced teams Proactive problem solver who thrives in dynamic, evolving environments Positive and adaptable — you take ownership of challenges and turn them into opportunities for improvement If you meet most but not all qualifications, we encourage you to apply.
  • We value potential and learning agility.
  • Why ShipperHQ?
  • This is a fast-paced, dynamic environment where no two days are the same.
  • For the right candidate with the right attitude, there are exceptional opportunities for career growth.
  • Our agile team rolls up its sleeves to tackle some of the biggest challenges in e-commerce shipping.
  • At ShipperHQ, you’ll gain more experience in a year than you might at other companies in three, thanks to our collaborative culture that emphasizes continuous learning, growth, and innovation.

    • Benefits and Perks :

  • Collaborate with a motivated team, directly tying your results to organizational success 22 days of PTO plus public holidays 401k Match Medical, Dental, and Vision Insurance This is a hybrid, full-time position working out of our Austin, TX office Compensation is based on experience At ShipperHQ, we’re proud to be a team as diverse as the merchants we serve.
  • As part of the e-commerce community, we are committed to empowering businesses of all sizes to grow and succeed through technology.
  • Guided by honesty, responsiveness, and innovation, we focus on hiring the right people for the job regardless of race, background, religion, or personal identity.
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