Insight Global is seeking a highly skilled Production Support Engineer to join our team and provide critical support for a Hadoop-based data environment. This role is ideal for a proactive problem-solver who thrives in fast-paced environments and enjoys working across multiple teams to ensure system stability and data integrity.
Key Responsibilities :
- Release Coordination : Manage and execute production releases, ensuring smooth deployments with minimal downtime.
- System Upgrades & Maintenance : Plan and implement upgrades for Hadoop clusters and related systems to maintain optimal performance.
- Operational Support : Monitor system health, troubleshoot issues, and ensure high availability of production environments.
- Data Quality & Integrity : Investigate and resolve data discrepancies, ensuring accuracy and reliability across platforms.
- Root Cause Analysis : Perform in-depth analysis of incidents to identify underlying issues and implement long-term solutions.
- Collaboration & Communication : Work closely with development, QA, and business teams to address technical challenges and communicate risks before they escalate.
- Leadership : Lead small-scale initiatives and drive process improvements within the support function.
Must-Have Experience & Qualifications :
5+ years in Production / Application Support or Data Engineering roles.Hands-on experience in Hadoop ecosystems and / or DevOps support environments.Strong proficiency in Unix / Linux, Bash scripting, and SQL for troubleshooting and automation.Exposure to Apache Spark development, optimization, and performance tuning.Familiarity with Big Data tools (Hive, HDFS, Oozie, etc.).Proven ability to analyze complex data and code issues, including troubleshooting data quality and integrity problems.Excellent communication skills; comfortable interacting with stakeholders at all levels of management.Ability to identify and escalate risks proactively.Experience leading small projects or initiatives.