Commercial Lines Client Manager

Summary

Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire Maine and Massachusetts dating back to are now proud to now be a part of the World Insurance Associates family which provides unparalleled access to even more products and services to assist our customers insurance needs.

Founded in 2011 World is one of the fastest-growing insurance brokers in the U.S. with over 2200 employees in over 215 offices across North America. We specialize in personal and commercial insurance lines surety and bonding employee benefits financial and retirement services and human capital management solutions.

All open roles with our Foy Team can be based out of : Nashua NH Exeter NH or Manchester NH.

Position Overview

The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

Primary Responsibilities

• Effectively managing a high volume book of Insurance business ensuring all required tasks are completed accurately and on-time
• Growing client loyalty by building positive relationships and providing high levels of advocacy excellent service and professional communication
• Handling renewals service requests claims billing and new policies
• Maintain a thorough understanding of the markets and their appetites underwriting guidelines submitting and procedures
• Review all applications policies endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Qualifications

Equal Employment Opportunity

At World Insurance Associates (WIA) we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our products and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race color ancestry religion sex national orientation age citizenship marital status disability gender identity sexual orientation or Veteran addition WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of our business.

TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES :

World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Worlds property and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contact Worlds Human Resources Talent department.

#LI-KS1

Required Experience :

Manager

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1