Certified Medical Assistant (CMA) - Occupational Health - Sauer Center

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

$1,000 sign on bonus for eligible hires!

_Are you passionate about improving the patient's experience through high quality, convenient, and connected care delivery?  _

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Welcome to urgent care, the way it should be. At Bon Secours Occupational Health, we understand the many complexities of life and healthcare, which is why our team strives to create a better, easier experience. Our clinics are designed to provide convenient, same-day care that is connected to services and a ministry passionate about making health care easier.

As a full-time Occupational Health team member, you will enjoy contributing 40 hours per week and paid Holidays allowing yourself plenty of time for friends, family, and self-care!

We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line.

Apply today to learn more about joining a team that is changing the way urgent care is delivered! Be part of our growing organization that will deliver customer-centric care with the dedicated support of Bon Secours Occupational Health in Richmond, Virginia market!

WHY you should join our Team :

Easy : Bon Secours Occupational Health makes it easy for you to work in a setting where you can practice at the top of your license / skill level, while our flexible scheduling options offer you a good work-life balance.

Welcoming : Each Occupational Health e center offers you an opportunity to work closely with a team of associates dedicated to each other and to providing exceptional clinical care and patient experiences.

Connected : We are part of Bon Secours Mercy Health, where you will experience the support of a reputable system and the resources and benefits that will keep you connected – to a community of Occupational Health providers and to specialists and services when patients need more advanced care.

Certified Medical Assistant – Bon Secours Occupational Health – Sauer Center

The Certified Medical Assistant - Occupational Health is a multi-skilled clinical professional that provides indirect and / or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient / family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines.

Essential Job Functions

Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role.

Identifies significant changes in patient condition through data collection and reports them to the provider.

Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource.

Demonstrates standards of excellence in care in all interactions, for both internal and external customers.

Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs.

Show patients to examination rooms and prepare them for the physician.

Travels to other facilities for BSMH providers or adjusts hours to meet patient care needs as directed by the practice manager as needed.

Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.

Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit.

Documents in electronic medical records (EMR) accurately and appropriately.

Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions.

May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in / check-out).

Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed.

Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs, and diagnostic tests, disposing of contaminated supplies, etc.

Actively participate in ongoing training per Bon Secours Mercy Health and market recommendations.

Licensing / Certification

Active Medical Assisting certification from one of the following (required) :

Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NCRMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (preferred upon hire, required prior to independent patient care)

Education

High School / GED (required)

Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina)

In South Carolina (completion of one of the below is required

Work Experience

Completion of externship or clinical lab training (preferred)

1 year of recent Medical Assisting experience (preferred)

Skills

Record patients' medical history, vital statistics, or information such as test results in medical records.

Interview patients to obtain medical information and measure their vital signs, weight, and height.

Prepare and administer medications as directed by a physician.

Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.

Provide authorized prescription and drug refill information for pharmacies as directed by provider.

Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Clean and sterilize instruments and dispose of contaminated supplies.

Perform routine laboratory tests and sample analyses.

Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Successfully completes skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds.

Strong oral and written communication skills

Ability to collaboratively work with patients, families, and teams within a high-volume environment.

Medical terminology

Attention to detail

Ability to multitask

Ability to use standard office equipment (i.e. computer, copier, phone, fax machine)

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA / FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com