Clinical Case Manager

Job Type

Full-time

Description

Overview

The Clinical Case Manager provides therapeutic case management and direct therapy for refugee and immigrant clients, including evaluation and assessment, access to mental and physical health services, safety planning for clients experiencing a mental health crisis or domestic violence, increasing knowledge of immigrant rights and the adjustment experience, and increased knowledge / access to community resources such as public benefits. Clinical case manager will implement therapy techniques with adults with limited English proficiency who exhibit symptoms of stress, anxiety, depression, and trauma. As part of the Adult and Families Program, Clinical Case Manager is focused on holistic, culturally competent interventions, based on strengths and empowerment. These culturally competent interventions utilize multicultural and language abilities of staff, as well as trained contracted interpreters. Building and maintaining positive relationships with clients, communities, and agencies is an integral part of the position.

Responsibilities

• Provide individual and family case management services for refugees and immigrant to address barriers to self sufficiency.
• Provide individual therapy services focusing on narrative therapy, grounding techniques, coping skills and other culturally appropriate intervention techniques to meet client's needs.
• Safety Plan with clients in crisis or unsafe situations.
• Weekly on call support during business hours
• Work collaboratively with JVS staff to ensure client has access to holistic care.
• Manage and maintain client files by completing all assigned documentation including bio-psycho-social intakes, assessments, case notes and treatment plans within designated time frame.
• Schedule appointments with clients and interpreters to ensure client has access to culturally competent services
• Transport clients to and from appointments as needed.
• Assist in developing and expanding refugee support groups and group work.
• Actively engage in community coalition building.
• Meet billable hour quota each month for evaluation, individual therapy, and care coordination.
• Prepare for and participate in program evaluation and best practice research

Requirements

Qualifications

Working Conditions

Skills

Salary Description

$45-65,000, based on experience and qualifications