Product Manager

Product Manager

At OrthoFi, we're the driving force that helps orthodontists launch more smiles while ensuring top-tier patient care. Our tech-savvy solutions are the secret sauce that empowers orthodontic practices across the United States. With a track record of supporting over 2,000 practices, and in partnership with OrthoBanc, we've unlocked access to quality, affordable orthodontic care for a whopping 3.2 million patients and counting!

Our purpose is to radically improve the way patients access and pay for quality elective care. Diversity, equity, and inclusion (DEI) ensures we can fulfill our purpose by creating a better, more equitable and inclusive workplace for our community members and healthcare experience for all. OrthoFi is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

The Opportunity

We are seeking an experienced and visionary Product Manager to lead the development and success of our Patient Revenue Cycle Management and Payments products from feature conception to launch and beyond. In this role, you will play a critical part in shaping the future of our offerings, leveraging strategic thinking, leadership skills, and a customer-centric approach. If you are passionate about driving innovation and delivering exceptional value to customers, we invite you to join our team.

What You Will Do :

• Develop and communicate a clear product strategy aligned with company objectives.
• Drive product innovation to ensure market competitiveness.
• Conduct market research to identify opportunities, threats, and emerging trends.
• Engage with the sales team and marketing to gather market insights to inform vision and strategy.
• Monitor performance of payment products, analyze transaction data, and leverage insights to optimize payment mix, reduce risk exposure, and enhance revenue.
• Partner with engineering, design, marketing, sales, and customer support teams to ensure seamless product development and delivery.
• Work closely with the Compliance team to manage PCI, network and regulatory requirements
• Foster a creative and collaborative environment that values diverse perspectives.
• Lead the end-to-end product lifecycle, from ideation to post-launch optimization.
• Prioritize features and enhancements based on customer feedback, market trends, and business goals.
• Collaborate with engineering teams to ensure timely and high-quality product releases.
• Monitor industry trends, competitor offerings, and emerging technologies.
• Identify opportunities for differentiation and innovation.
• Engage directly with customers through interviews, surveys, and feedback sessions to understand their needs.
• Advocate for the customer throughout the product development process.
• Translate insights into actionable strategies and features.
• Define, track, and evangelize key performance indicators (KPIs) to measure product success.
• Utilize data-driven decision-making to optimize product performance.
• Promote a culture of accountability, collaboration, and continuous improvement.

What You Will Bring :

What's in it for you :

Compensation : $120,000 - $135,000 annually

Please note that the compensation information that follows is a good faith estimate for Colorado-based hires only and is provided with the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.

You must be authorized to work in the United States. The Company is unable to provide sponsorship for workers.