Director, Quality

Director of Quality

The Director of Quality is responsible for leading and overseeing the facility's quality improvement and patient safety programs. This role ensures compliance with regulatory and accreditation standards while fostering a culture of continuous improvement. The Director works closely with hospital leadership and clinical teams to monitor outcomes, drive performance improvement initiatives, and ensure delivery of safe, high-quality patient care.

Key Responsibilities

• Lead the development and execution of quality and performance improvement strategies aligned with regulatory standards and organizational goals.
• Analyze quality metrics and clinical performance data to identify trends, prioritize opportunities, and drive improvements across departments.
• Guide and facilitate root cause analyses (RCA), Failure Modes and Effects Analysis (FMEA), and other quality methodologies.
• Partner with department leaders to implement corrective action plans, monitor progress, and meet performance benchmarks.
• Develop and deliver education on quality practices, patient safety, and regulatory updates to clinical and non-clinical staff.
• Ensure ongoing compliance with The Joint Commission, CMS, and other applicable regulatory and accrediting agencies.
• Present quality performance reports and improvement outcomes to executive leadership, hospital committees, and the Governing Board.
• Serve as a key resource for survey readiness and regulatory reporting.
• Perform additional duties as assigned and maintain adherence to organizational policies and standards.

Qualifications

Education :

Experience :

Skills and Competencies

Licensure & Certifications

Preferred :

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