Technical Writer 1

Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is currently looking for an experienced Technical Writer to fill an onsite contract position in Birmingham, Alabama.

POSITION OVERVIEW

As part of the Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.

KEY RESPONSIBILITIES

Compose and review technical documentation and user guides for internal software applications and analytics dashboards.

Maintain and update existing articles and knowledge base ahead of fix version releases.

Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.

Research and synthesize user feedback to improve overall content performance.

Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.

Support SharePoint site maintenance and content development, ensuring accuracy and clarity.

Compose technical concepts into succinct one-pagers for executive leadership.

REQUIRED QUALIFICATIONS

1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field

1-3 years of experience creating engaging written communication

Superior understanding of language and grammar principles (APA and MLA)

Familiarity with data analytics, Power BI, and application development concepts

Excellent time management, organizational, and problem-solving skills

Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization

Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint

PREFERRED QUALIFICATIONS

Bachelor’s degree in Technical Communications, Computer Science, Journalism, or a related field

Familiarity with standard UX / UI principles

Experience with video editing software, including Camtasia, Premiere Pro, and After Effects

This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.   #D650

Communication, Technical Documentation, Data Analytics, software applications, analytics dashboard, articles, PowerPoint presentations, videos, research, newsletters, technical projects, SharePoint, Technical concepts, technical writing, Power BI, time management, problem-solving, UX / UI, Camtasia, Premiere Pro, After Effects