Moveworks Conversational AI Engineer

Moveworks Conversational AI Engineer

Location : Bay Area, CA (Onsite preferred) - Remote considered

Type : Contract

We are hiring a Moveworks Developer / Engineer for one of our premier consulting clients. This role focuses on building and optimizing AI-powered conversational agents that automate employee support across IT, HR, and business functions.

Responsibilities

Design, develop, and enhance AI-driven bots using the Moveworks platform

Configure intents, entities, and NLU models for high accuracy

Build conversational flows to automate IT / HR / Finance use cases

Integrate Moveworks with platforms like ServiceNow, Workday, SAP, and Jira

Develop backend services using Python or Node.js

Monitor bot performance and implement continuous improvements

Collaborate with IT and business stakeholders on requirements

Troubleshoot bot logic, integrations, and platform issues

Qualifications

1-3+ years of hands-on experience with Moveworks

Strong expertise in NLP / NLU configuration

Programming experience (Python / Node.js / TypeScript)

REST API development & integration experience

Exposure to ServiceNow, Workday, Jira, or SAP

Familiarity with SQL / NoSQL databases

Strong problem-solving and communication skills

Experience in Agile / Scrum environments