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Receptionist - State Farm Agent Team Member
Receptionist - State Farm Agent Team MemberMiguel Serrato - State Farm Agent • El Paso, TX, US
Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Miguel Serrato - State Farm Agent • El Paso, TX, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Company parties
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development

Company Overview : Miguel Serrato - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Receptionist - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity.

Job Description : As a Receptionist - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include :

  • Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes.
  • Providing exceptional customer service through phone, email, and other communication channels.
  • Translating documents and correspondence between English and Spanish.
  • Collaborating with team members to ensure accurate and timely resolution of customer issues.
  • Educating clients on insurance products and helping them make informed decisions.

    • Qualifications :

  • Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages.
  • Previous customer service experience in the insurance industry is a plus.
  • Strong organizational and multitasking abilities.
  • Empathetic and patient, with a commitment to resolving customer concerns.
  • Familiarity with insurance terminology and policies.

    • Requirements :

  • High school diploma or equivalent; college degree is a plus.
  • Relevant state insurance license preferred.
  • Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
  • Ability to work flexible hours to accommodate client needs.

    • How to Apply : If you are bilingual, and passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter highlighting your language proficiency and relevant experience.

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    Receptionist State Farm Agent Team Member • El Paso, TX, US

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