Registrar Services Coordinator

Job Title : Registrar Services Coordinator

Reporting Relationship : University Registrar

Unit : IWU-Marion

Department : Registrars Office

Campus Location : Maxwell Center - Marion IN

Summary of Position : The Registrar Services Coordinator provides broad support across all functional areas of the Registrars Office gaining experience in frontline work coordinating with other offices managing academic records ensuring compliance and providing general support. This role is designed to develop into a well-rounded team member who may advance into specialized roles within the office in the future.

Duties and Responsibilities

• Serve as a backup for Colleague-related processes such as building courses and programs
• Help process certificates diplomas and conferring degrees
• Understand the catalog from a technical perspective to support Catalog maintenance and updates
• Handling phone calls and email inquiries
• Assist in maintaining accurate student academic records including transcript notations exceptions and degree requirements
• Assist in filling out forms and processing grade and address change
• Contribute to catalog and coding updates as assigned
• Provide support to faculty through portal management communications and committee involvement
• Assist with major university events such as graduation
• Maintain procedure manuals and documentation for assigned functions
• Maintain professionalism and excellent customer service in all interactions with students parents faculty and staff
• Assist with the processing of forms document scanning and updating student records
• Research and process FERPA violations
• Process academic petitions
• Coordinate with other offices to process Subpoenas in a timely manner
• Support the transfer evaluation process and transcript processing
• Assist with purging and retention of academic records
• Engage in process improvement projects
• Learn graduation evaluation and certification processes
• Cross-train in multiple registrar functions to build capacity for future advancement
• Serve as a backup to the Assistant Registrar of Technology

Qualifications : According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

Experience

Required Skills

IWU Kingdom Diversity Statement

IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C. Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Required Experience :

IC

Key Skills

Typing,Data Entry,Hospital Experience,Anatomy Knowledge,Clerical Experience,Ellucian,ICD Coding,ICD-10,Medical office experience,ICD-9,Medical Terminology,Epic

Employment Type : Full-Time

Experience : years

Vacancy : 1