Field Technical Specialist

Living Our Values

All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

Why Join Us

• Career Growth : Advance your career with opportunities for leadership and personal development.
• Culture of Excellence : Be part of a supportive team that values your input and encourages innovation.
• Competitive Benefits : Enjoy a comprehensive benefits package that looks after both your professional and personal needs.

Total Rewards

Our Total Rewards package underscores our commitment to recognizing your contributions. We offer a competitive and fair compensation structure that includes base pay and performance-based rewards. Compensation is based on skill set, experience, qualifications, and job-related requirements. Our comprehensive benefits package includes medical, dental, and vision insurance, wellness programs, retirement plans, and generous paid leave. Discover more about what we offer by visiting our Benefits page.

A Day In The Life

The Field Technical Specialist under the leadership of the Senior Manager, Service Support will support the process to exceed customers' expectations by developing proactive partnerships with the dealers that create enhanced buying and service experiences for customers. The Field Technical Specialist responsibilities will include (1) provide technical support, to include assistance to customers, dealers, TMNA and other GST groups or associated entities. (2) Provide a proactive technical assistance reporting process that enables GST and dealers to identify and correct areas that negatively affect the dealer's ability to diagnose and repair vehicles right the first time. (3) Gather technical information for GST and TMNA technical reporting; includes technical reporting (dealers and GST), product problem identification, technical video conferences and support of TMC / TMNA / GST initiatives. (4) Assist in manual parts allocation system. (5) Foster and promote the use of Technical Information System (TIS) and the TAS System.

As a Specialist, Field Tech. you will :

What We Need From You

Physical and Environmental Requirements The job requires significant domestic travel. As a result, the duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings. The associate will regularly be exposed to wet and / or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level for this position will vary and the associate may be exposed to loud noise levels.

Travel Requirements

50%

Join Us

The Friedkin Group and its affiliates are committed to ensuring equal employment opportunities, including providing reasonable accommodations to individuals with disabilities. If you have a disability and would like to request an accommodation, please contact us at TalentAcquisition@friedkin.com. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We are seeking candidates legally authorized to work in the United States, without Sponsorship.

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