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Office Coffee Development Program Manager
Office Coffee Development Program ManagerSodexo • Cleveland, OH, US
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Office Coffee Development Program Manager

Office Coffee Development Program Manager

Sodexo • Cleveland, OH, US
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Office Coffee Development Program Manager

Sodexo is looking for a dynamic Office Coffee Development Program Manager to lead the development and execution of a best-in-class office coffee program. This role focuses on expanding market presence, enhancing customer satisfaction, and empowering our sales teams through training and enablement. You will manage vendor partnerships, design program strategies, and ensure an exceptional customer experience while driving revenue growth. This is a remote role.

What You'll Do

  • Program Development : Design and implement a comprehensive office coffee program aligned with business goals, including product selection, equipment recommendations, and go-to-market strategies.
  • Sales Enablement : Create and deliver training programs (virtual, classroom, and in-field) to equip sales teams with tools, product knowledge, and confidence to close deals.
  • Vendor Management : Build and maintain strong relationships with coffee roasters, distributors, and equipment providers; coordinate demos and ensure sales fluency in vendor offerings.
  • Customer Engagement : Support client presentations, tastings, and onboarding; gather feedback to refine offerings and improve customer experience.
  • Operational Oversight : Develop budgets, pricing strategies, and profitability models; report on program performance and ROI.
  • Innovation & Sustainability : Introduce eco-friendly practices and innovative solutions to differentiate our offerings.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include :

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
  • More extensive information is provided to new employees upon hire.

    What You Bring

  • Bachelor's degree in Business, Sales, Hospitality, or related field OR 35 years of experience in program management or office coffee services.
  • Proven success in sales enablement and training program design.
  • Strong vendor management and negotiation skills.
  • Excellent presentation, coaching, and interpersonal abilities.
  • Preferred : Coffee industry experience, field sales leadership, training certifications, and familiarity with CRM tools.
  • Who We Are

    At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

    Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

    Qualifications & Requirements

    Minimum Education Requirement - Bachelor's Degree or equivalent experience

    Minimum Management Experience - 5 years

    Minimum Functional Experience - 3 years in supply chain or purchasing

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    Program Manager • Cleveland, OH, US

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